Summary of Job:
The Director of Sales at Lumistry is responsible for leading the Sales Team to generate & close new business and upsell/renewal opportunities in North America via effectively communicating and demonstrating the value of the full suite of Lumistry product offerings to meet and exceed sales goals and quota. This is a hybrid role working at least 3 days a week in our Austin, TX office.
Description of Job Duties:
Leadership and Management:
- Lead, mentor, and manage a team of ~20 inside sales representatives responsible for meeting and exceeding a sales quota by excelling at key critical success factors, including outbound calls, opportunity identification, pipeline maturation and upsell/cross-sell
- Measure and track KPIs to drive team performance
- Develop and maintain a deep understanding of our products, customers, and competitors as well as having in-depth knowledge and understanding of the market and knowing competitive products.
- Attract, recruit, and retain top sales talent.
- Foster a meritocratic sales culture that rewards superior performance and results.
Sales Execution and performance management:
- Analyze sales data to identify trends, opportunities, and areas for improvement.
- Create scripts, decks and templates for the Team to maximize impact and support goals, perfecting the stages of the sales process through Lumistry.
- Track record of success in accelerating sales results, motivating change, and leading with passion within an Inside Sales organization
- Develop training programs to enhance sales skills and product knowledge.
- Review sales calls to improve sales team performance, coaching and developing team members
- Provide continuous feedback through our quarterly cycle and provide actionable feedback.
Collaboration and Communication:
- Work closely with other departments, including marketing and customer support, to ensure a coherent approach to sales.
- Communicate sales goals and strategies to the team and other stakeholders.
- Provide feedback on Sales and customer needs to refine our business strategy.
- Work with other teams and stakeholders to ensure Sales team alignment with company-wide initiatives such as product rollouts.
- Partner with Success and Implementation teams to maintain a consistent and outstanding customer experience from demo to onboarding.
Required Education, Experience and Special Skills:
- Bachelor’s degree in Business, Marketing, or a related field. MBA preferred though not required.
- At least 5 years of inside sales leadership experience, with demonstrated quota carrying sales role and proven achievement in meeting sales quota.
- Ability to leverage data and metrics to make decisions about sales strategies and objectives.
- Strong verbal and written communication skills.
- A positive, open, and high-energy approach to growth and learning.
- In-depth knowledge of selling strategies and methods, as well as Team Member motivation techniques.
- Experience with CRM software, preferably Salesforce.
- Ability to adapt and be flexible in a fast-paced environment and challenging industry.
Other Information About This Job:
- This position is is based out of our HQ in Austin, Texas
- This position is eligible for performance-based variable incentive compensation subject to a separate Compensation Plan
What We Do
Between declining reimbursement rates and the pressure to exceed what the competition is offering, pharmacies face many obstacles in their day-to-day operations. That’s why we have been hard at work building a comprehensive platform to help pharmacies not only survive – but shine – in an industry that is constantly evolving. This idea of illuminating a better way of doing things inspired the name “Lumistry” and we are committed to helping pharmacies harness their full potential and provide next-level care to ensure a bright future for their businesses and their patients.
Why Work With Us
We pride ourselves on our People first culture that is focused on creating an authentically inclusive space where integrity and respect are top of mind and everyone has the dignity of their voice. We strive for excellence with our innovative products and we are always focused on creating growth for our Customers, Team Members and Shareholders.