Director of Sales Operations - Austin, TX (hybrid)

Luxury Presence is the fastest-growing digital platform for agents, teams, and brokerages. Our award-winning real estate websites, modern marketing solutions, and AI-powered mobile platform help agents attract more business, work more efficiently, and serve their clients. Since launching in 2016, Luxury Presence has been trusted by more than 10,000 real estate professionals, including over 20 Wall Street Journal Top 100 agents.

Luxury Presence is seeking a highly skilled and seasoned Director of Sales Operations to join our growing team. Reporting to our SVP of Sales, the ideal candidate will play a pivotal role in optimizing and scaling our sales team. You will be responsible for enhancing our sales processes, improving data analysis and reporting, and ensuring seamless alignment between sales and marketing. This role is an exciting opportunity to shape the future of our company and drive exponential growth. 

Responsibilities:

Sales Process Optimization:

• Oversee and streamline sales processes to enhance efficiency and effectiveness
• Collaborate with sales leadership to develop and implement best practices
• Continuously identify areas for improvement and implement solutions
• Manage sales productivity and provide proactive recommendations 

Revenue Forecasting and Analysis:

• Develop and maintain revenue forecasting models to support strategic decision-making
• Analyze sales data and customer trends to identify growth opportunities
• Provide insights and recommendations for revenue optimization

Technology Stack Management:

• Evaluate, select, and implement sales and marketing technology solutions
• Administer and optimize CRM, marketing automation, and other relevant tools
• Provide training and support to sales and CS teams on tool usage

Sales Compensation and Incentives:

• Design and manage sales compensation plans to motivate and reward high-performance
• Regularly review and adjust compensation structures to align with company goals

You have:

• 5+ years of proven experience in revenue/sales operations
• Technical/tool proficiency: You’ve used and configured major CRMs, engagement platforms, and reporting tools. You can make recommendations to introduce new software to the team
• A track record of reducing the operational overhead of Sales/Revenue teams by leveraging software to do the heavy lifting
• Passion for pioneering innovative, highly effective tools & processes
• The ability to utilize data insights to drive decision-making and can give examples of how you have done this in the past
• Excellent communications skills including, presenting, editing, and writing as well as accuracy and attention to detail required
• The willingness to provide hands-on support to the sales team by helping with ad hoc projects and reporting from various internal systems

You are:

• Proactive: You take pride in being a vocal member of the team who inspires confidence through data
• Team player: You want to help the team win by taking on non-selling tactics
• Analytical: You possess stellar analytical skills
• Solutions-oriented: You always find a way 
• High motor and low ego 

Who we are: Luxury Presence is the real estate industry's most powerful marketing platform, providing award winning websites and cutting edge tech to the world’s top agents.

Founded in 2016 by Stanford Business School alumni Malte Kramer, Luxury Presence currently serves over 9,000 clients in the U.S. and Canada with its SaaS model — including over 20 of the top 100 WSJ real estate agents and teams. In addition, Luxury Presence is the official website partner to some of the industry's most powerful brokerages.

The Los Angeles-based SaaS company raised $25.9 million for its Series B round and recently announced $19.2M Series B-1. Bessemer Venture Partners led the round alongside fellow existing investors Toba Capital and Switch Ventures. Former Dallas Mavericks basketball player Dirk Nowitzki also participated in the round, along with other angel investors. 

Its solutions include stunning website design, an engaging home search tool, an agent-to-agent listing referral network, powerful content & SEO strategies, expert-lead social media management, and digital advertising for lead generation. In 2020, Luxury Presence was recognized as a Best Place to Work by BuiltinLA and by Inc. as the 322nd fastest growing private company in America and then again in 2021 — LP ranked 598th. 

Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.