Our internal IT department is seeking an ambitious IT Workplace Engineer with a passion for technology and delivering an exceptional workplace experience for end users. You'll be joining a fast-growing software company with a modern, cloud-based infrastructure across multiple global offices. This is an exciting opportunity for someone who enjoys solving technical challenges while contributing to the success of a dynamic, global team.
As part of the Modern Workplace Team, a group of four skilled professionals with diverse expertise, you'll be responsible for managing and maintaining IT assets at our Austin branch and supporting our global Microsoft 365 environment. You will play a key role in implementing new services and infrastructure to continuously improve the Modern Workplace environment. In addition to troubleshooting technical issues raised through the Helpdesk, you'll tackle a variety of other exciting challenges and be part of our mission to create a seamless and efficient IT experience across the company.
A Day in the Life of an IT Workplace Engineer:• Provide on-site IT support to colleagues at the Austin office• Oversee and manage IT equipment and hardware inventory• Ensure the smooth operation of local office infrastructure• Collaborate with remote IT team members to deliver seamless IT services across the company• Maintain and optimize the performance of our Microsoft 365 environment• Address and resolve technical issues through the Helpdesk• Engage with end users to offer technical support and guidance• Document solutions and contribute to the creation of knowledge base resources for future reference• Proactively identify opportunities to enhance IT workflows and improve workplace efficiency
I Am Someone Who:• Is enthusiastic about delivering exceptional customer service• Strives to create the best possible work experience for colleagues• Thrives in a dynamic environment, excelling at prioritizing and multitasking• Communicates effectively with both technical and non-technical team members• Is open to traveling to support remote offices when needed• Possesses versatile technical skills and a hands-on, problem-solving approach
I Have:• Experience working in IT• Hands-on experience with Microsoft 365• Familiarity with networking and operating systems like Windows and macOS
Bonus Points For:• Experience with PowerShell and other scripting languages• Experience with Jira and Confluence• Experience with Azure, Entra ID, Intune, Conditional Access, and other cloud-based technologies
US: Diversity Statement - Equal Employment Opportunity
It is Lansweeper's policy to provide equal employment opportunity to all applicants and employees. Lansweeper disapproves of, and will not tolerate, unlawful discrimination against any applicant or employee because of race, color, national origin or ancestry, gender (including pregnancy, childbirth, or related medical conditions), gender identity, age, religion, disability, family care status, veteran status, marital status, sexual orientation, or any other basis protected by local, state, or federal laws.
Meet our Recruiter Alicia Spencer
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What We Do
Managing IT has never been a bigger challenge. Hardware, software, and users can be anywhere at any time, making IT environments extremely dynamic and often complex. A seemingly simple question has become terribly difficult to answer: ‘Who is using what device?’
IT managers have to make decisions that are often based on scattered, out of date, and incomplete data sources. How can you effectively manage the IT of an organization, if you’re not 100% sure of what assets you have to manage in the first place?
This question inspired Lansweeper and still drives us today. We believe that answering it is crucial to tackle and simplify many of the challenges IT professionals face every day.
Centralized IT Asset Data enables every stakeholder who needs insights into your company’s IT landscape to speak the same language. Connecting and centralizing IT Asset Data to collaborate across silos, locations, and departments is essential.
Eliminate the blind spots from your environment and discover assets you didn't even know about. Lansweeper's IT Inventory Platform provides you the means to achieve complete visibility into your IT, centralized into one solution, helping you gain an in-depth understanding of your entire IT estate.
Lansweeper creates a substantial reduction in the measure of time IT teams would ordinarily spend on routine, yet key assignments, such as network discovery, inventory, software distribution, licensing and updates. This task automation is critical for organizations with restricted staff and IT spending plans. Reveal needless expenses, support budgeting decisions, and manage your IT cost-effectively with Lansweeper
The basic premise of good cybersecurity is that you can’t protect what you can’t see. So the critical first step when it comes to basic cyber hygiene is to maintain visibility of your IT environments and develop the relevant daily routines to inspect and verify.
Why Work With Us
We are a Team, that Cares, Grows & Delivers.
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Lansweeper Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are currently operating on a Hybrid schedule, which is two days in the office and 3 days work from home.
