Commissions Manager

About Starburst

At Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that’s just plain wrong. Starburst offers a full-featured data lake analytics platform, built on open source Trino. Our platform includes all the capabilities needed to discover, organize, and consume data without the need for time-consuming and costly migration projects. Today more than 300 leading organizations trust us to make better decisions faster. 

Though Starburst has raised $414M in venture funding from top investors, we were founded in a rather unusual way as we bootstrapped the business with customers and revenue from the very beginning! We are a remote-first company with employees all over the world and are proud to be named a Best Place to Work. Come join our team of All-Stars!

About the role

We are seeking an experienced Commissions Manager to join our dynamic team. In this role, you will serve as the subject matter expert in all things sales compensation, developing a trusted partnership with both the Sales and Finance organizations. You will be responsible for ensuring current, accurate and complete sales compensation is delivered smoothly and on time.

As a Commissions Manager at Starburst you will:

• Process and prepare monthly/quarterly sales commissions accruals and payouts for all sales teams
• Prepare monthly/quarterly analysis of Annual Recurring Revenue quota credit
• Maintain all commission plans for sales organizations with HR and Finance
• Work closely with HR to track employee changes and distribute compensation plans for new hires, promotions and organizational shifts throughout the year
• Work with Sales and Finance to distribute and configure commission plans in incentive compensation system
• Act as the primary point of contact for commission related inquiries and respond to commissions and bonus inquiries which may include conducting research
• Analyze and assess accuracy of sales reports along with evaluating and classifying sales data.
• Proactively develop recommendations to further automate and improve the commission process
• Maintain documentation and evidence of all commission changes, plans, and payments
• Analyze and back test compensation changes
• Collaborate with teams to ensure accurate data definitions, analysis, and reporting
• Maintain and update employees in commission software application
• Deliver data insights, reports, and dashboards critical to understanding performance and to drive operational efficiency
• Partner with various teams to identify and implement process improvements. Document existing processes that are internal to the sales compensation team (e.g. procedures related to the on-boarding and off-boarding of Sales reps, commission approval process) as well as those intended for Sales teams (e.g. Sales FAQs).
• Special projects or tasks as assigned.

Key Responsibilities:

• Compensation Strategy: At the direction of leadership, implement a comprehensive global sales compensation strategy aligned with the company’s business objectives.
• Compensation Plans: Evaluate and optimize sales compensation plans to motivate and reward high performance while ensuring competitiveness in the market.
• Commission Processing: Accurately process and manage sales commissions using the commissions software tool, ensuring timely and precise payments.
• Performance Analysis: Monitor and analyze the effectiveness of compensation plans and programs, providing insights and recommendations for continuous improvement.
• Compliance: Ensure all compensation practices comply with legal standards and industry best practices.
• Collaboration: Work closely with sales leadership, finance, HR, and other key stakeholders to align compensation strategies with business objectives.

Some of the things we look for:

• Experience: Minimum of 3+ years of experience in sales compensation management, preferably in a B2B SaaS environment. 
• Commissions Software: Proficiency in using the SPIFF software tool or similar commission processing systems. 
• Analytical Skills: Proficiency with Excel, GoogleSheets and other analytical tools. Strong analytical and problem-solving abilities, with a keen eye for detail and accuracy.
• Communication: Excellent written and verbal communication skills, with the ability to convey complex information clearly and concisely.
• Team Player: Ability to work collaboratively across departments and with remote teams.

Why build your career at Starburst?

We live by our three core company values: Character, Competence, and Ownership and are a team of top performers. We are each in the driver’s seat, shaping our organization and working together towards our common mission. We are solving exceptionally complex and meaningful challenges here and as we innovate, we each have the opportunity to build our careers alongside Starbursts’s growth.

We take care of our global workforce by making sure employees enjoy competitive salaries and attractive stock grants, remote-friendly work options, flexible paid time off, and more!

We are committed to fostering an intentional, inclusive, and diverse culture that drives deep engagement, authentic belonging, and an exceptional All-Star experience. We believe that diversity of thought, perspective, background and experience will enable us to own what we do, drive our success and empower our All-Stars to show up for one another authentically in all moments that matter.

Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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