BizOps Manager

Luxury Presence is at the forefront of delivering unparalleled service and innovation in the luxury real estate market. Our mission is to empower real estate professionals with sophisticated solutions that drive visibility, engagement, and client acquisition. In our pursuit of excellence, we're committed to transforming the industry, one project at a time.

As a Senior BizOps Manager at Luxury Presence, you will play a pivotal role in driving our business operations and strategy forward. This role requires a blend of strategic thinking, operational execution, and exceptional written and verbal communication skills. You will be responsible for owning and managing Key Projects end-to-end, ensuring they are executed with precision and align with our company vision and objectives. Your effectiveness in this role will hinge on your ability to communicate persuasively, foster strong relationships across the company, and maintain a relentless focus on project success.

Responsibilities:

• Strategic Planning: Develop and implement business strategies that enhance operational efficiency and drive growth.
• Operational Excellence: Identify and execute on opportunities to improve business processes and increase operational efficiency.
• Project Ownership: Lead Key Projects from inception to completion, ensuring consistent handling and focus. Become thoroughly familiar with our Key Projects guide and apply its principles to ensure project success.
• Stakeholder Engagement: Ensure stakeholders are informed of project status, hold teams accountable, and surface any blockers. Build and maintain strong relationships with key stakeholders to ensure buy-in and support for initiatives.
• Cross-functional Leadership: Collaborate with various departments to ensure alignment and support for key business initiatives.
• Performance Monitoring: Analyze business performance metrics to identify trends, generate insights, and inform decision-making.
• Blocker Resolution: Work with executive stakeholders to aid in resolving blockers, facilitate communication, and coach program managers.

Key Competencies:

• Leadership: Ability to lead cross-functional teams and drive projects to successful completion.
• Analytical Thinking: Strong ability to analyze complex problems and develop effective solutions.
• Communication: Excellent verbal and written communication skills, with the ability to clearly convey ideas and information.
• Adaptability: Ability to thrive in a dynamic and fast-paced environment, adapting quickly to changing priorities and demands.
• Collaboration: Strong team player with a collaborative approach to achieving goals.

Qualifications:

• 3-5 years of experience in management consulting, business operations, or a similar role.
• Proven track record of developing and implementing cross-functional initiatives.
• Exceptional communication and interpersonal skills, with the ability to influence and persuade stakeholders at all levels.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Demonstrated ability to manage multiple projects simultaneously and prioritize effectively in a fast-paced environment.
• Experience with performance monitoring and data analysis tools.

Who we are: Luxury Presence is the real estate industry's most powerful marketing platform, providing award winning websites and cutting edge tech to the world’s top agents.

Founded in 2016 by Stanford Business School alumni Malte Kramer, Luxury Presence currently serves over 11,000 clients in the U.S. and Canada with its SaaS model — including over 20 of the top 100 WSJ real estate agents and teams. In addition, Luxury Presence is the official website partner to some of the industry's most powerful brokerages.

The Los Angeles-based SaaS company raised $25.9 million for its Series B round. Bessemer Venture Partners led the round alongside fellow existing investors Toba Capital and Switch Ventures. Former Dallas Mavericks basketball player Dirk Nowitzki also participated in the round, along with other angel investors. 

Its solutions include stunning website design, an engaging home search tool, an agent-to-agent listing referral network, powerful content & SEO strategies, expert-lead social media management, and digital advertising for lead generation. 

Luxury Presence has been recognized by BuiltIn as a Best Place to Work (2020, 2021, 2022, 2023). As a result of its exceptional growth, LP has won a spot on the Inc 5000 as one of the fastest growing private companies in America — ranking #322 in 2020, #598 in 2021, and #747 in 2022.

Luxury Presence is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.