Summary of Job:
Lumistry is seeking a skilled and proactive Associate Salesforce Administrator to provide productive system administration support for both internal and customer-facing Salesforce environments. This role involves assisting in the management of customized applications, managing user permissions, and optimizing functionality with Salesforce out-of-box functions, custom objects, flows to fulfill business needs. This is a hybrid role out of our headquarters in Austin, TX.
Description of Job Duties:
- Support Salesforce operations by managing user requests and providing timely and effective assistance to end-users across departments.
- Assist in developing and deploying configurations and automations using Salesforce's built-in tools to improve efficiency and support business workflows.
- Support Sales and Orders activities, including Sales opportunities review and adjustment, billing setup, opportunity approvals, and month-end tasks to ensure alignment with company timelines.
- Assist in managing and optimizing the Salesforce platform, including Sales Cloud, Service Cloud, and integrated packages (e.g., Conga, Vonage, Formstack), to help ensure streamlined operations.
- Support high data quality standards by conducting regular data audits and cleanup, assisting with enrichment initiatives.
- Administer onboarding and offboarding processes for new hires, including user setup and permissions within Salesforce and associated applications.
- Support applications across all environments, including user requests, system configurations, QA, and deployment, with a focus on maintaining system stability and quality.
- Work closely with business partners to understand their needs and help translate requirements into Salesforce solutions that support operations.
- Demonstrate flexibility in office presence by being on site on required dates and additional days as needed based on project timelines or company events.
- Ensure full engagement during business hours, working independently without direct supervision
Requires Education, Experience and Special Skills:
- Minimum of 1-2 years of hands-on experience in Salesforce configuration and administration.
- Salesforce Administrator Certification is required.
- Additional certifications (e.g., Advanced Administor, Platform App Builder, Sales Cloud, or Service Cloud) are a plus but not required.
- Bachelor’s degree in a related field (e.g., Information Systems, Computer Science) or equivalent practical experience.
- Proficiency with Salesforce reporting, dashboards, and along with advanced Excel skills to support reporting and data uploading tasks.
- General understanding of the full lifecycle processes in Salesforce Sales and Service.
- Strong communication skills, with the ability to work collaboratively with team members and business partners.
Other Information About This Job:
- This position is an in office role and is based out of our HQ in Austin, TX requiring at least 2 days in office per week
Top Skills
What We Do
Between declining reimbursement rates and the pressure to exceed what the competition is offering, pharmacies face many obstacles in their day-to-day operations. That’s why we have been hard at work building a comprehensive platform to help pharmacies not only survive – but shine – in an industry that is constantly evolving. This idea of illuminating a better way of doing things inspired the name “Lumistry” and we are committed to helping pharmacies harness their full potential and provide next-level care to ensure a bright future for their businesses and their patients.
Why Work With Us
We pride ourselves on our People first culture that is focused on creating an authentically inclusive space where integrity and respect are top of mind and everyone has the dignity of their voice. We strive for excellence with our innovative products and we are always focused on creating growth for our Customers, Team Members and Shareholders.
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