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The Reconciliation Senior Specialist will execute reconciliation tasks related to bank accounts, payments, and audits, investigate discrepancies, perform month-end close activities, and assist in improving reconciliation processes while working closely with the Payments and Technical teams.
As the Americas People Operations Lead at Wise, you will spearhead strategic leadership and transformational change in People Operations across the US and LatAm. You are tasked with enhancing service delivery, ensuring compliance, managing resources and budgets, and fostering employee engagement, while also mentoring the People Services team and contributing to future planning and expansion.
As a Complaints Officer at Wise, you will investigate and resolve customer complaints, ensuring timely resolutions while understanding regulatory obligations. You'll analyze systemic issues, communicate clearly with teams, use internal tools effectively, and maintain proper records. A customer-first approach is essential, along with engaging in continuous training and process improvement.