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As a Senior Credit Resolution Ops Analyst, you will manage credit disputes, conduct investigations, and analyze account histories. You'll provide insights to mitigate risks and ensure compliance while enhancing servicing operations. Day-to-day tasks include processing high-risk customer requests, managing credit bureau reporting, supporting audits, and monitoring operational metrics.
The Senior Fraud Investigation Analyst will manage daily workflows in fraud investigations, conducting document reviews and customer verifications. Responsibilities include analyzing transaction activity, investigating suspicious financial actions, supporting loss mitigation, and communicating with customers regarding potential fraud cases.
The Growth Principal Product Manager at Self Financial will define and execute the product monetization strategy, collaborate with marketing and data science teams, lead initiatives to enhance customer retention through cross-selling, and mentor junior product managers. The role requires leveraging data analysis to track growth metrics and drive strategic decision-making while fostering a culture of innovation.
