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As an Account Executive, you will engage with IT professionals, utilizing a solution sales strategy to meet customer needs and promote LogicMonitor's observability platform. Responsibilities include instituting IT performance monitoring, identifying sales opportunities, and managing various sales cycles to drive enterprise growth.
The Account Executive will engage with IT personnel to understand customer needs, use a solution sales approach to deliver tailored solutions, monitor IT performance, and identify and close opportunities across various sales cycles.
As a Technical Support Engineer II, you will be responsible for providing frontline tech support to clients, managing incoming support tickets, educating users about product functionality, troubleshooting issues, and contributing to product improvements through bug reporting and documentation updates.