Certified eSupport

Here at Certified eSupport, we’re verified technology experts who enable our clients to use industry-specific technologies to reach, and exceed, their aims. Our mission is to support their mission. In order for us to truly provide the support clients need for success with these tools, we’re committed to going the extra mile, leveraging our strong team ethic, and remaining flexible. We persist until we can deliver a solution that achieves the client’s objectives—born out of our shared knowledge, industry experience, and problem-solving innovation.

We empower our customers to take full advantage of the technology available to them. Since every client has unique requirements, our approach is to identify the problem(s) to be solved, as well as the best available resources, and then design and implement a solution for both the immediate and the long-term. Whether the situation calls for automation, training, or customization, we strive to minimize the amount of time, money, and effort our customers spend on understanding the technology—and maximize what they can accomplish by using it.

We believe that digital voice and computing technology will continue to produce the kinds of tools our clients need to master in order to accomplish their goals. We were there for the shift from analog to digital dictation, and witnessed how radically that changed documentation, data sharing, portability, and security. As we see it, every major industry is under transformation by technology—and we want to be the organization that supports those transformations.