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The Scaled Customer Success Manager at BigCommerce manages client relationships to drive product adoption and retention. Responsibilities include providing consultative support, leveraging data for tailored strategies, and ensuring client success through personalized and scalable initiatives. This role also involves collaboration with various teams to help clients achieve key objectives in their business operations.
The Manager, Global Real Estate & Workplace Experience will manage the global real estate portfolio and lead the workplace experience team. Responsibilities include overseeing workspace planning, vendor management, lease negotiations, and workplace safety initiatives. The role requires developing strategies for employee engagement in a hybrid work environment and ensuring operational excellence across several offices.
As an Account Director at BigCommerce, you will drive sales revenue by acquiring new enterprise clients and managing the sales process. You'll tailor effective sales strategies, engage with stakeholders, and utilize your eCommerce expertise to exceed sales targets and support clients' needs.
