Companies BigCommerce Articles

BigCommerce

Austin, Texas, USA

1,500 Total Employees

Year Founded: 2009

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Sales 11 Developer + Engineer 3 Operations 3 Customer Success 2 Data + Analytics 1 Cybersecurity + IT 1

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Articles about BigCommerce

Featured Articles

Alyssa Schroer

Published on March 11, 2025

88 Software Companies in Austin You Should Know

These Austin software companies are making strides in industries from artificial intelligence to cybersecurity.

Alyssa Schroer

Updated on March 11, 2025

Silicon Hills: The Hottest Scene in Texas Tech

Get to know the Silicon Hills tech ecosystem, including the companies that call the Austin area home.

The Greetings from Austin mural, Inspired by a 1940s postcard, the vibrant mural depicts Austin landmarks like the Congress Avenue Bridge, The University of Texas Tower, and Barton Springs.

Taylor Rose

Updated on December 18, 2024

Sales Incentives That Drive End-of-Year Results: An Enterprise VP at BigCommerce Explained What it Takes to Win in Q4

Thom Armstrong shared the sales strategies that lead his team to success and why ‘communication is key.’

A photo of miniature people in suits standing on a piece of paper with a bar chart with colorful flags to note levels of achievement.

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Taylor Rose

Updated on December 18, 2024

Sales Incentives That Drive End-of-Year Results: An Enterprise VP at BigCommerce Explained What it Takes to Win in Q4

Thom Armstrong shared the sales strategies that lead his team to success and why ‘communication is key.’

Taylor Rose

Updated on June 05, 2024

‘Deep in the Heart of Texas,’ These 2 Featured Companies Are Welcoming Tech Workers

How two tech companies are offering competitive benefits and perks.

Author Unknown

Updated on April 22, 2024

There’s No One-Size-Fits-All Approach to DEI. But Here Are Some Starting Points.

This DEI strategist offers her expertise in launching DEI initiatives

Zach Baliva

Updated on November 14, 2023

Changing the Face of Technology: Women Leaders Share Their Insights

While the tech industry has seen slow and steady progress, one thing is painfully clear — we still need more women leaders.

Cropped shot of a smiling young businesswoman working in her office.

Built In Staff

Updated on September 06, 2023

How BigCommerce Celebrates Hispanic Heritage Month

This Austin company knows the value of its employees year-round, but this month is about celebrating its Hispanic and Latinx team members.

Author Unknown

Updated on May 10, 2023

Austin Tech Built Momentum in April. These 3 Companies Are Carrying It Into May

These three companies are keeping the good vibes going with recent international expansions and plans to hire across the board.

Author Unknown

Updated on March 08, 2023

‘Like Learning To Surf’: Reflections From 9 Women On Their Paths To Leadership

Though these featured women faced obstacles, they persevered and learned how to ride the wave to the top.

Author Unknown

Updated on January 03, 2023

Day 1, Month 1, Year 1: How 6 Austin companies set up new sales hires for success

Brigid Hogan

Updated on December 12, 2022

What’s Next in Customer Success

Customer success has evolved to encompass much more than client onboarding. Apty and BigCommerce share the future of their approach to CS and how their teams are building a thriving and sustainable business.

Concept photo of a five star rating with a hand selecting one star

Jenny Lyons-Cunha

Updated on May 31, 2022

Bring Your Self to Work Day: How Authenticity Builds Human Connection in the Virtual World

Human connection can feel fleeting in the remote workplace. Welcoming employees’ most authentic selves can help

Illustration owith many pug dog heads in different colors

Recently posted jobs

See all jobs at BigCommerce

BigCommerce

Senior Manager, Business Applications - (Hybrid)

Yesterday

Hybrid

Austin, TX, USA

Cloud • eCommerce • Information Technology • Software

The Senior Manager of Business Applications leads a team to support and optimize the GTM ecosystem, focusing on Salesforce and related applications. Responsibilities include team management, strategic execution of Salesforce, collaboration across functions, and ensuring operational excellence.

BigCommerce

Scaled Customer Success Manager - Hybrid

2 Days Ago

Hybrid

Austin, TX, USA

Cloud • eCommerce • Information Technology • Software

The Scaled Customer Success Manager at BigCommerce manages client relationships to drive product adoption and retention. Responsibilities include providing consultative support, leveraging data for tailored strategies, and ensuring client success through personalized and scalable initiatives. This role also involves collaboration with various teams to help clients achieve key objectives in their business operations.

BigCommerce

Technical Customer Service Representative - Remote

4 Days Ago

Remote

Hybrid

Austin, TX, USA

Cloud • eCommerce • Information Technology • Software

As a Technical Customer Service Representative at BigCommerce, you will provide exceptional phone, email, and chat-based technical support to customers, troubleshoot technical issues, and educate them on platform features while improving customer satisfaction. You will also assist clients with billing and account issues and work closely with management to enhance product functionality.

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