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The Systems Engineer will provide IT support services to users, manage support queries via a ticketing system, maintain documentation, and adhere to change control procedures. Responsibilities include troubleshooting desktop and mobile devices, supporting Microsoft 365 services, and ensuring compliance with organizational guidelines.

The Systems Engineer will provide IT support services to users onsite, manage support queries using a ticketing system, ensure compliance with organizational documentation, and adhere to change control procedures. This role involves collaboration with other engineers and supports infrastructures primarily related to Microsoft technologies within a financial services environment.