Top Tech Jobs & Startup Jobs in Austin, TX

The Customer Success Manager II at Carrot Fertility will support small business customers by enhancing retention, engaging members, and ensuring customer satisfaction. This role involves acting as an advisor to HR leaders, communicating Carrot's value, and identifying growth opportunities in the customer base.

The Billing Analyst at Carrot is responsible for managing the billing process, ensuring invoice accuracy, analyzing billing data, monitoring payments, and following up on overdue accounts. The role includes collaborating with internal teams to resolve discrepancies and providing excellent customer service regarding billing inquiries while contributing to continuous improvement within the Accounting team.