Top Tech Jobs & Startup Jobs in Austin, TX

Review incoming member out-of-pocket expenses and expenses incurred using Carrot Card, collaborate with Care team and Finance team for member experience, coordinate activity between Payments team and insurance payers, solve claims-related issues and provide support to members

Responsible for triaging and evaluating member services clinical escalations, supporting research of evidence-based data, and assisting with eligibility determination based on evidence-based guidelines. Partner cross-functionally to provide up-to-date information to members.

Build and maintain strong strategic partnerships with key fertility clinics across the US and Canada. Negotiate rates and identify strategic opportunities with fertility clinic partners. Support members and work to minimize treatment costs, improve access to care, and deliver an excellent patient experience.

Responsible for reviewing member out-of-pocket expenses and Carrot Card expenses, collaborating with various teams for an exceptional member experience, coordinating payment between Payments team and insurance payers.

Research Consultant in Egypt for Carrot Fertility's Global Operations team, conducting country-specific research on health care systems, providers, and local regulations. Supporting Carrot's global knowledge base and multinational employer customer needs. Reporting to Director, Global Operations. Fluent in English and Arabic required.

Seeking a Director, Events to lead in-person and virtual events, manage core events programs, and collaborate with stakeholders to elevate event program.

Senior Customer Success Manager at Carrot Fertility responsible for supporting new and existing customers, ensuring retention, growing ACV, and increasing member engagement. Develops customer success strategies and best practices for mid-market customers.