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Healthtech
The Customer Experience Workforce Manager will lead workforce planning and scheduling for the CX team at Alma, focusing on developing and maintaining forecasting and scheduling tools. The role involves collaboration with leadership, enhancing WFM programs, and providing actionable workforce insights to improve operational efficiency.
Healthtech
As Senior Operations Manager, you will lead process improvements, collaborate with teams, and implement strategic initiatives to enhance operations at Alma.
Top Skills:
ExcelSQL
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