The Financial Services Technical Lead acts as a functional and technical expert consulting on the implementation of ServiceNow's Financial Services Operations. Responsibilities include serving as the technical point-of-contact, ensuring delivery quality, defining solutions based on customer requirements, and leading onboarding efforts with clients.

The Principal Consultant is responsible for consulting with customers on implementing ServiceNow's Financial Services Operations solutions. This role involves delivering technical solutions, providing architectural guidance, mentoring developers, and supporting pre-sales activities. The consultant will focus on solving customer challenges, ensuring quality in project delivery, and collaborating with various teams to enhance customer experiences.