The Cloud Support Engineer at SailPoint plays a crucial role in post-implementation support of SailPoint's IdentityNow product, working directly with customers and partners to identify and resolve technical issues. Responsibilities include resolving complex support issues, collaborating with internal teams, and providing post-implementation support to clients. The role requires 3-5+ years of support experience with expertise in SaaS products, IAM solutions, and various IAM technologies.

The Sr. Cloud Support Engineer at SailPoint is responsible for post-implementation support of IdentityNow (IDN) and assisting customers in resolving technical support issues. The role involves working with internal teams and clients to ensure customer satisfaction and success.

The Sr. Cloud Support Engineer at SailPoint is responsible for post-implementation support of the IdentityNow product, working with customers to resolve technical issues and ensuring high customer satisfaction. The role involves troubleshooting complex technical issues, collaborating with internal teams, and providing support in client environments.