The Customer Success Enablement Specialist at Carrot Fertility will support the CS Enablement team by managing tools, templates, and resources. Responsibilities include developing resource libraries, creating customer-facing materials, reporting on activity, managing an enablement calendar, overseeing communication, and ensuring alignment with various teams to enhance customer support.

The Customer Success Manager II at Carrot Fertility will support small business customers by enhancing retention, engaging members, and ensuring customer satisfaction. This role involves acting as an advisor to HR leaders, communicating Carrot's value, and identifying growth opportunities in the customer base.