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Top Customer Success Jobs in Austin, TX
Fintech • Mobile • Payments • Software • Financial Services
The Customer Support Area Lead manages customer support teams, ensuring productivity, quality, and adherence to policies while implementing strategies to improve operations and team performance.
Fintech • Mobile • Payments • Software • Financial Services
Manage resources and operations for Business Customer Support teams, implement policies for quality improvement, and oversee strategic planning.
Top Skills:
Customer InsightOperational StandardsRoot Cause Analytics
Fintech • Mobile • Payments • Software • Financial Services
The role involves providing high-quality customer support to enterprise clients, troubleshooting platform issues, and maintaining detailed records. It requires analytical skills, collaboration, and flexibility to adapt to customer needs.
Top Skills:
Google Drive
Fintech • Mobile • Payments • Software • Financial Services
The Complaints Officer investigates and resolves customer complaints, ensuring compliance with regulatory obligations and enhancing customer satisfaction.
Top Skills:
ConfluenceGoogle WorkspaceNinjasOffice SuiteSlackTwilioWatsonZendesk
Fintech • Mobile • Payments • Software • Financial Services
The High Volume EDD Specialist performs due diligence on customers, assesses risk, drafts reports, and communicates with clients, ensuring compliance with regulations.
Top Skills:
Aml/Cft RegulationsCustomer Relationship Management (Crm) SystemsDue Diligence ProcessesRisk Assessment
Fintech • Mobile • Payments • Software • Financial Services
The Wise Platform Enterprise Support Specialist provides support to enterprise clients, resolving issues and improving processes while collaborating with teams to enhance customer experiences.
Top Skills:
Google Drive
Fintech • Mobile • Payments • Software • Financial Services
Provide exceptional customer support via phone and email for Spanish and English speaking customers, ensuring a positive experience and addressing their needs creatively and effectively.
Fintech • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager will manage operational relationships with partners, analyze performance data, and improve operational success plans, ensuring partners receive maximum value from Wise.
Top Skills:
APIsData Analysis
Fintech • Mobile • Payments • Software • Financial Services
The HRIS Functional Specialist will optimize People systems, manage support queries, implement solutions, and enhance operational efficiency.
Top Skills:
Absorb LearningConfluenceCronofyExcelJIRAMonday.ComPeakonPowerPointRavioSmart RecruitersVisierWorkday Hcm
Fintech • Mobile • Payments • Software • Financial Services
Lead the Consumer support team for the Americas region, ensuring exceptional customer experience, managing performance metrics, and collaborating with various support functions while leading regional planning and budgeting efforts.
Top Skills:
Ai AutomationCustomer Support ToolsOperations Management
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