Top Customer Success Jobs in Austin, TX
The Client Experience Manager at Q2 ensures client satisfaction with projects and services, working closely with the Relationship Manager to oversee client relations. Responsibilities include managing project budgets, cultivating future opportunities, and maintaining collaborative relationships with clients while analyzing and resolving complex issues.
The Senior Relationship Development Specialist is responsible for developing new business with Non-Bank, Alt-Fi Lending organizations. Key responsibilities include identifying prospects' needs, presenting Q2 solutions, managing sales pipelines, negotiating contracts, and maintaining relationships with clients and vendors.
The Senior Relationship Development Specialist is responsible for generating new business with Non-Bank and Alt-Fi Lending organizations. This role involves understanding client needs, presenting Q2’s products, negotiating contracts, managing sales pipelines, and maintaining relationships with existing clients.
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The Relationship Development Specialist will drive new business and foster relationships with community financial institutions by prospecting, qualifying leads, and aligning client needs with Q2 solutions. Responsibilities include updating Salesforce, assisting Regional Sales Managers, and maintaining customer relationships while adhering to security protocols.
Q2 is seeking a Senior Customer Success Manager to coach and guide a team of Customer Success Managers in selling products and services, maintaining relationships with existing accounts, and ensuring a high level of client satisfaction. Responsibilities include building relationships with clients, analyzing customer needs, providing contract renewals, cross-selling, and representing Q2 at customer events. The ideal candidate will have a Bachelor's degree and a minimum of 12 years of related experience.
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