The Support Specialist, Workforce at Restaurant365 is responsible for supporting R365 Payroll clients by responding to technical support tickets, troubleshooting issues, providing customer training, and ensuring a delightful experience for clients. The role requires attention to detail, technical expertise, strong communication skills, and the ability to work on multiple tasks simultaneously.

The Accounts Receivable & Billing Specialist is responsible for accurate financial records, on-time billing, and improving financial processes at a SaaS company disrupting the restaurant industry. The role requires critical thinking, problem-solving, and making important business decisions regarding financial records.

The Customer Success Manager at Restaurant365 develops relationships with customers, ensures their success with the software, and focuses on retention and growth. Responsibilities include tracking customer health, driving Net Promoter Scores, and adding new features. The role requires previous R365 platform experience, 3-5 years in accounting or restaurants, and 5+ years in a customer-facing role. Preferred qualifications include Gainsight experience and project management software.