The Senior Customer Success Manager will aid customers in maximizing their investment in the LogScale/Next-Gen SIEM product suite by building strong relationships, creating success plans, managing renewal risks, and providing technical support. They will conduct strategic business reviews, advocate for customer needs internally, and create knowledge base content.

The Policy Governance Specialist will be part of the Governance, Risk, and Compliance team, leading information security policy and standards management processes. Responsibilities include developing and recommending policy changes, engaging in compliance programs, and leading efforts to address security risks.