Top Customer Success & Experience Jobs in Austin, TX

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Hybrid
Austin, TX, USA
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Junior
Junior
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
As an Account Management Associate, support travelers' needs, enhance customer experience, provide product feedback, and ensure account retention through effective communication and project management.
Top Skills: Project Management ToolsSaaS
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Hybrid
Austin, TX, USA
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Junior
Junior
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Integrations Manager will guide customers in implementing Navan's integrations, troubleshoot issues, collaborate with internal teams, and improve documentation and training for better customer outcomes.
Top Skills: APIsErp SystemsSftpSQL
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Hybrid
Austin, TX, USA
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Senior level
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Lead the development of customer experience technology, managing a technical team to innovate and optimize contact center platforms, ensuring compliance and enhancing user experience.
Top Skills: AgileAws ConnectDevOpsFive9Genesys CloudLookerSalesforceSnowflakeTableau
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Remote or Hybrid
USA
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120K-135K Annually
Senior level
120K-135K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
Lead a team of Client Success Managers, ensuring client retention and strategic partnerships while managing a small portfolio. Drive performance through coaching and data-driven decisions using Salesforce.
Top Skills: Salesforce
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Remote or Hybrid
USA
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105K-120K Annually
Senior level
105K-120K Annually
Senior level
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Client Success Manager builds strong client relationships, drives engagement, identifies opportunities, and enhances service delivery through strategic oversight and consultative selling.
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