Systems Engineer - North America

Do you have experience in IT administration and want to take your skills to the next level? If you are eager to grow beyond traditional IT support and step into a dynamic role with great autonomy, this might be an excellent opportunity for you!
We are looking for a Systems Engineer to support our fast-paced energy trading environment at InCommodities - North America. This role combines traditional IT administration with technical contributions in reporting, automation and DevOps, depending on your skills and curiosity. It is a unique opportunity for a technically inclined IT professional eager to move beyond standard IT administration, taking on a high level of autonomy and responsibility from day one.
Be part of our US growth adventure
At InCommodities, we are on a mission to rethink how data and technology are used in energy trading. Since our founding in 2017, we have grown rapidly into a global team of over 200 talented professionals from 22 countries. Headquartered in Aarhus, Denmark- often referred to as the Silicon Valley of energy trading- we operate with a truly global perspective, extending our activities across Europe, Asia Pacific, and North America.
In 2020, we expanded our US presence by establishing an office in Austin, Texas. Today, our North American organization covers both power and natural gas. In this role, you will be part of our Technology team consisting of 5 highly skilled colleagues.
Your journey as Systems Engineer
During your onboarding, you will be introduced to your tasks and responsibilities by working closely together with colleagues in the Austin office and the IT team in Europe. As you settle into the role, you will take increasing ownership of our support, networking, and infrastructure operations, ensuring seamless IT services for our growing team. This role primarily includes IT support (user management, troubleshooting, systems administration) while at the same time, you will be working with Power BI reporting, automation, or scripting.
Responsibilities - you will:

• Provide end-user support for software, hardware, and networking issues.
• Administer and maintain Microsoft 365, Slack, SharePoint, and other business-critical platforms.
• Manage user accounts, security policies, and IT best practices.
• Support basic cloud and infrastructure needs (Azure/AWS), device provisioning, and troubleshooting.
• Have Power BI & Reporting experience specifically as it relates to developing and managing Power BI dashboards for operations and business insights.
• Assist with scripting (PowerShell, Python) to automate IT tasks.
• Support CI/CD pipelines, cloud configurations, and integrations.

Qualifications - we imagine that you:

• Have a bachelor's degree in computer science or similar
• Have 2-3 years of experience in IT administration
• Have a strong technical aptitude and eagerness to work beyond basic IT support
• Are experienced or have a strong interest in Power BI, scripting (Python, PowerShell), or automation

Personal skills - we expect that you:

• Are adaptable and a quick learner
• Have a knack for problem solving
• Have strong communication skills to work across IT, development teams and business users
• Are comfortable and have experience working in a fast-paced environment
• Have an acute attention to detail
• Are familiar with and appreciate working in an autonomous environment that requires full ownership in the role

What you can expect from us:

• A steep learning curve and thorough onboarding program to ensure you're ready to take on your new role
• A high level of autonomy
• Exceptional colleagues who are bold, honest, ambitious, and the smartest in their field
• A unique company culture where we live up to our values: Honesty, Transparency, and Rethink and where you do not have to abide by a dress code or a strict hierarchy
• Great events - both in the teams and in the entire organization
• The opportunity to develop both professionally and personally

Benefits:

• Flexible working hours and hybrid work schedule
• Health insurance
• 401k with employer matching
• Parental leave including paid and unpaid options
• Generous PTO policy and paid holidays
• Monthly Door Dash allowance and snacks and drinks at the office
• Internet and optional cellphone reimbursement
• Access to office gym