Staff Business Intelligence Engineer

About the Staff Business Intelligence Engineer at Headspace:

Headspace is a leading organization that brings mindfulness practice to all members across the globe. We are seeking a Staff Business Intelligence Engineer to help build a world class reporting infrastructure. This role will be providing data expertise in developing efficient, reliable, and scalable BI tools and systems. In the short term, the focus will be on building a dynamic single source of truth for business performance reporting, enabling self-service access and accelerating data-driven decision-making. Long term projects will include end to end architecture of data warehouse solutions, data democratization, etc. The ideal candidate is a technically savvy and innovative thinker, who likes to use the latest big data technologies to solve complex business problems. 

What you will do:

• Gather business requirement documents and able to propose technical solutions and prototypes that can answer business questions and fostering self-service via your solutions
• Experience with event level data to create aggregated data tables for analysis and reporting
• Familiarity with Mental Health Care and/or Marketplace Operations metrics (completed appointment rate, cancellation rate, time to earliest offered appointments, etc)
• Strong DBT modeling experience in production environments
• Exposure to BI Platform migration processes and strategies
• Triage and optimize data reporting ETL via collaboration with data analysts and data engineers to design and build long term implementations 
• Collaborate with cross functional leads to build out comprehensive reporting suite that enables both analysts and business users to make fast decisions
• Passionate about collaborating with business partners, perform report showcase/roadshow to evangelize reporting utility and influence 
• Proactively identify areas of improvement within data modeling process, documentation, and reporting development process
• Willing to learn best in class technologies and BI solutions to set best practices and standard of procedures for team members

What you will bring:

Required Skills:

• 10+ years of strong SQL/Tableau/Looker development experience
• 10+ years of experience in data modeling, ETL development, data warehousing, visual report development
• 10+ years of hands on experience in highly collaborative analytics environments
• 10+ years of experience working with big data technologies (Redshift, S3, Databricks, Datalakes, DBT, etc)
• 3+ years experience working with DBT and exposure to creating a semantic layer
• Knowledge of data management fundamentals and data storage principles
• Strong presentation skills to executive leadership teams
• Strong project management experience leading multiple quarter long projects
• Experience in leading and mentoring junior team members with clear technical guidance in all these above areas

Preferred Skills:

• Looker experience
• Databricks experience
• DBT modeling

Pay & Benefits:

The anticipated new hire base salary range for this full-time position is $140,400-$224,250 + equity + benefits. 

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process.

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice