Sr. Product Owner

COMPANY OVERVIEW:

Gains Holdings, LLC is a gym coaching, software and fitness nutrition company backed by American Pacific Group, a private equity firm. Gains is made up of three business units – Gym Launch, Prestige Labs, and Gymowners.com. 

Gymowners.com is a SaaS software company that is focused on building a world class gym management system that gym owners love to use to track client retention, management, and revenue. 

Gym Launch is an industry-leading provider of coaching programs and business enhancements solutions to help boutique gym owners and health club owners reach more people, change more lives and build wildly profitable business. 

Prestige Labs is a fitness supplement brand that focuses on providing uncompromised and transformative supplements that people love to take. Today, Prestige Lab’s primary go-to-market channel is Gym Owner Affiliates and is part of the training enhancement solutions provided by Gym Launch.

OUR CULTURE:

We believe that our culture is a representation of who we are and is showcased through the values we uphold on a daily basis. At Gains we embody our Core Tenets which are the values we look for in teammates when hiring, firing, and promoting. It’s also the framework we use when making decisions and it showcases why our clients and partners want to work with us. 

• Do The Boring Work
• Speed Is King
• Be Your Own Boss
• Grow Or Die
• Don’t Sugarcoat 
• Have Humility

ROLE 

We are looking for an experienced Sr. Product Owner to lead the development of our CRM software for gyms, which includes handling payments, memberships, and class scheduling. In this role, you will be at the forefront of product development, creating a user-centric platform that enhances the experience for gym owners, staff, and members alike.

As a Sr. Product Owner, you will work closely with cross-functional teams, define product requirements, and ensure smooth execution of the agile development process. You will play a critical role in shaping product strategy, translating vision into detailed deliverables, and helping us build a product that delivers real value to the fitness industry.

RESPONSIBILITIES 

• Drive the design and development of new features, ensuring alignment with overall product strategy
• Write detailed requirements, business rules, and user stories with well-defined acceptance criteria
• Collaborate closely with UX designers, architects and development teams to refine user stories and enhance screen designs
• Provide timely responses to client inquiries and assist in resolving product issues
• Gather client feedback to identify product improvements and contribute to feature prioritization
• Oversee active sprints, ensuring story development and bug fixes meet business requirements
• Manage the product backlog, prioritizing features based on business needs, customer impact, and technical considerations
• Facilitate agile ceremonies, including daily standups, sprint planning, grooming, demos, reviews, and retrospectives
• Assist with the creation of release notes and product documentation to support product launches

RESULTS
 

• Deliver a high-quality, user-friendly CRM platform tailored to the gym industry.
• Provide developers with clear, actionable requirements to enable timely delivery
• Ensure the product is released on schedule with minimal defects
• Address product issues and blockers quickly to keep the development process on track.

REQUIREMENTS
 

• Proven experience in product design, including creating detailed user stories with clear business requirements and UI interactions
• Expertise in defining and testing story acceptance criteria
• Experience providing customer-facing product support
• Familiarity with Stripe or other payment processors is a strong plus
• Experience in adjusting UI designs in Figma is a strong plus
• Experience working with applications that integrate with APIs is highly desirable
• Product design experience with CRMs, membership systems, or fitness software is a plus
• Hands-on experience with Jira and agile methodologies (Scrum, Kanban) for managing sprints is essential