Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
Position: Sr. Director Software Quality Assurance
Job Location: NewRez LLC, Coppell, Texas
Job Duties:
- Direct the quality assurance program.
- Analyze, interpret, and communicate qualitative and quantitative findings from tests.
- Monitor bug resolution efforts and track results and known defects.
- Design, prioritize, and implement test plans, scenarios, scripts, or procedures.
- Participate in process reviews to inform development of products and resolution of defects.
- Partner with cross-functional stakeholders to establish and implement quality assurance processes and procedures.
- Be responsible for the collection, calibration, and consolidated distribution of vendor performance across all lines of business, producing actionable information weekly, monthly, and off-
- cycle as required.
- Validate that QA standards and metrics are in place with the LOB and Vendor.
- Investigate, respond, and drive resolution on all quality related issues.
- Maintain vendor quality assurance compliance across all relationships.
- Drive process improvement through LOB recommendations on enhancements to process.
- Implement standardized processes to track, monitor, and report performance.
- Maintain policies and procedures related to GSS oversight.
- Prepare QA and other performance related reporting weekly, monthly, and as required.
- Develop and distribute executive level dashboards and reporting.
- Supervise Sr. Software QA Automation Engineer, who develops and implements QE test architecture, and Software QA Automation Engineer, who contributes to automation E2E test for mission critical business applications with multiple interfaces.
- In connection with above duties, utilize experience in Frameworks: Entity Framework 4, Unity; Environments: Windows Communication Foundation (WCF), JavaScript, Windows Service; Languages: PLSQL, Java, Selenium; Database: Oracle; Web Technologies: JavaScript; Development Tools: Toad, Eclipse IDE, OBIEE; Configuration Tools: GitHub, Rally, Jenkins; Third Party Components: Payments Gateways; Testing Frameworks: Microsoft Test project, VSTS, Java, Selenium, Jenkins, SoapUI, JMeter, Load Runner; O/S: Windows 7, Windows 2010; establishing Quality Engineering Practice; test automation framework development using Java and Selenium; CICD pipeline development using Azure DevOps, Qualitia integration and agent setup at server; and performance test and self-server automation of API using JMeter.
Requirements:
DEGREE: Master’s degree in Computer Science, Information Technology, Information Systems, or related field. In lieu of Master’s degree, employer will accept Bachelor’s degree in above listed fields plus 5 years of progressive work experience in related occupation.
EXPERIENCE: 2 years experience in job offered or 2 years experience in related occupation using experience in the following: Frameworks: Entity Framework 4, Unity; Environments: Windows Communication Foundation (WCF), JavaScript, Windows Service;
Languages: PLSQL, Java, Selenium; Database: Oracle; Web Technologies: JavaScript; Development Tools: Toad, Eclipse IDE, OBIEE; Configuration Tools: GitHub, Rally, Jenkins; Third Party Components: Payments Gateways; Testing Frameworks: Microsoft Test project, VSTS, Java, Selenium, Jenkins, SoapUI, JMeter, Load Runner; and O/S: Windows 7, Windows 2010.
Also requires one year experience in the mortgage lending industry in the following: establishing Quality Engineering Practice; test automation framework development using Java and Selenium; CICD pipeline development using Azure DevOps, Qualitia integration and agent setup at server; and performance test and self-server automation of API using JMeter.
Experience may be gained concurrently. Employer will accept any suitable combination of education, training or experience.
Additional Information:
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.
Company Benefits:
Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!
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Medical, dental, and vision insurance
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Health Savings Account with employer contribution
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401(k) Retirement plan with employer match
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Paid Maternity Leave/Parental Bonding Leave
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Pet insurance
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Adoption Assistance
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Tuition reimbursement
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Employee Loan Program
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The Newrez Employee Emergency and Disaster Fund is a new program to support our team members
Newrez NOW:
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Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
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1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
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Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
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Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
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