Services Director, AMS

Services Director, AMS 

Location: Boston, Virginia, Utah 

Who we are   

Tricentis is a global leader in continuous testing and quality engineering. The Tricentis AI-based, continuous testing portfolio of products provides a new and fundamentally different way to perform software testing. An approach that’s totally automated, codeless, and intelligently driven by AI. It addresses both agile development and complex enterprise apps, enabling enterprises to accelerate their digital transformation by dramatically increasing software release speed, reducing costs, and improving software quality.    

Widely credited for reinventing software testing for DevOps, cloud, and enterprise applications, Tricentis has been recognized as a leader by all major industry analysts, including Forrester, Gartner, and IDC. We empower innovators to push the boundaries of software testing, fostering a global community of continuous learners who pioneer AI-powered, highly performant, highly secure end-to-end testing tools that accelerate our customers’ time to market including the largest brands in the world.   

What you’ll be doing 

Reporting directly to the SVP of Sales, North America, we are seeking a dynamic and driven Sales Director to join our growing team, building strategy and integration for Services Sales to Tier 1 and Tier 2 customers.  

Your focus will be on selling services such as implementation, consulting, and ongoing support to ensure our customers maximize the value of our software solutions. 

This is a hybrid position, in-office 3 days per week.

Key Responsibilities 

• Sales Strategy: Develop and execute a strategic sales plan to achieve and exceed services sales targets. 

• Client Engagement: Build and nurture relationships with prospective and existing customers, as well as partners, to align our services offerings with their business / customer challenges. 

• Solution Selling: Collaborate with internal teams and partners to craft tailored service solutions, including implementation, integration, training, and support packages. 

• Pipeline Management: Maintain a robust sales pipeline, ensuring accurate forecasting and timely reporting of sales activity and results. 

• Cross-Functional Collaboration: Work closely with sales, product, and delivery teams to align service offerings with client needs and ensure successful delivery. 

• Market Insights: Stay informed about industry trends, competitor activities, and emerging technologies to identify opportunities for growth. 

Basic Qualifications we’re seeking 

• 10+ years of experience in B2B sales, preferably in the software or technology services sector. 

• Working knowledge of selling software services, including implementation, consulting, training, and support 

• Enterprise sales (Tier 1 & 2) experience  

• A technical background and / or deep working knowledge of SDLC.  

• Demonstrated ability to work closely with ecosystem partners to achieve sales targets and ensure customer success. 

• Demonstrable presentation and communication skills, highlighting your ability to articulate and communicate the unique value proposition of our software to prospective clients.     

Preferred additional skills  

• Proficiency in managing and maintaining clean and accurate data within Salesforce to support your sales efforts.  

• Knowledge and / or experience of Tricentis products  

Why Tricentis?  

Tricentis Core Values:   

At Tricentis, we strive for success while inspiring those around us by knowing what we need to achieve and how we’ll achieve it. Our core values serve as our guiding light to drive our every action and define our ways of working so that we can create and enjoy a successful journey and reach higher heights together.  

• Demonstrate Self-Awareness: Own your strengths and limitations.  

• Finish What We Start: Do what we say we are going to do.  

• Move Fast: Create momentum and efficiency.  

• Run Towards Change: Challenge the status quo.  

• Serve Our Customers & Communities: Create a positive experience with each interaction.  

• Solve Problems Together: We win or lose as one team.  

• Think Big & Believe: Set extraordinary goals and believe you can achieve them.  

We offer:  

• Market competitive salary + success-oriented commission / bonus  

• Supportive and engaged leadership team.  

• Career path and professional & personal development.  

• 401(k) / pension plan, full benefits package available.  

• Hybrid work environment.  

• Personal and professional development.  

• And more!  

Tricentis is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, ethnicity, gender, religious affiliation, age, sexual orientation, socioeconomic status, or physical and mental disability and other statuses protected by law.