Senior Technical Program Manager

About the teamAre you looking for an opportunity to help millions of customers “get home,” navigating one of the biggest life decisions they'll ever make? Our team of Technical Program managers work with Product Managers, Designers, Engineers, Data Scientists, Researchers, and our go-to-market teams to build and launch products and experiences that transform the real estate industry and make “getting home” easier.
As a member of the Product Program & Operations team, you will be part of the larger team orchestrating how the product development organization plans and works together at Zillow by bringing our products to life!

About the role

As a Senior Technical Program Manager (or TPM), you will drive our largest and most crucial product development-driven programs from inception to market, working across multiple product, design, engineering teams, as well as marketing and front-line operations organizations to ensure our products achieve our intended outcomes with our customers and partners.

Our programs focus on end-to-end experiences for customers actively shopping, renting, touring, or financing their home, and industry-leading platforms and tooling for the real estate agents they partner with.

Responsibilities include, but are not limited to:

• Coordinate and drive initiatives, features, milestones, and release plans to ensure timely delivery and adoption across teams, including Product Management, Design, UX Research, Engineering, Marketing, and Sales.
• Align program goals with Zillow’s strategic objectives and make data-driven recommendations for adjustments.
• Create and refine program plans, assess and mitigate risks, manage dependencies, and balance business needs versus technical constraints.
• Engage leadership to find paths forward in difficult situations.
• Facilitate strategic conversations on prioritization and trade-offs, including headcount management and budgeting.
• Build strong relationships across Product, Engineering, Design, and other TPMs.
• Identify risks, highlight duplication, and anticipate/mitigate bottlenecks.
• Facilitate the rhythm of the business and key reviews for the product and engineering leadership.
• Help teams leverage shared tools and ways of working.
• Contribute to the product development program team community processes.
   

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC the standard base pay range for this role is $145,500.00 - $232,500.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Washington state, and Washington DC and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• 5+ years of Product/Software Program Management experience, with a focus on delivering large, cross-functional, highly integrated B2C or B2B2C product programs.
• Technical degree (computer science) or equivalent work experience with product and software development teams.
• Proven track record of leading cross-functional groups to deliver quality products on time.
• Highly organized with strong analytical, problem-solving, and prioritization skills.
• Excellent verbal and written communication skills, including outstanding facilitation skills.
• Ability to connect detailed plans to higher-level strategies and bridge agile and waterfall methodologies.
• Strong relationship-building skills with internal stakeholders.
• Capable of crafting mutually beneficial solutions and implementing strategies in a fast-paced setting.
• Ability to influence without direct authority and partner with cross-functional teams to achieve shared goals.
   

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.