Software Engineer, Customer Success

Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.

With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.

Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!

Who we are

We believe our company will win in the long run through product innovation. To get there, we obsess over iteratively delivering customer value through rapid prototyping and data-driven decision-making. 

We’re looking for a self-motivated, highly driven Software Engineer to join our Tactical Engineering team to build and support bespoke implementations to launch and retain high value clients. As a key contributor, you'll architect, develop, and maintain robust, scalable software solutions. Your responsibilities will encompass the full software development lifecycle, from front-end user interfaces to back-end systems. You'll work on technical projects and drive innovation. If you're passionate about technology and eager to make a significant impact, we invite you to join our team.

Why Attentive needs you

• You are constantly improving the quality of the project you are working on, both via code contributions as well as long-term advocacy for larger-scale changes
• Build amazing consumer experiences, taking responsibility for code quality, scalability, reliability and performance
• You have a proven track record of building applications that maintain a high bar of quality.
• You are excited by new technologies, but are conscious of choosing them for the right reasons.
• You understand how to partner with Product Management and Design to meet the user’s needs without sacrificing quality or accruing tech debt
• You deeply loathe regressions, and take proactive steps to protect against them through a variety of testing techniques

About you

• Proven experience as a Software Engineer on enterprise level applications with a focus on high throughput scalable systems
• Proficiency in Java and strong understanding of object-oriented design, data structures, algorithms, and optimization
• You have development experience with databases such as MySQL or PostgreSQL
• You have worked with frontend technologies such as React and TypeScript 
• You have experience with object oriented languages, relational database modeling, and micro-service design
• You have a proven track record of building applications that maintain a high bar of quality
• You are excited by new technologies but are conscious of choosing them for the right reasons

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

- The US base salary range for this full-time position is $125,000 - $175,000 annually + equity + benefits

- Equity is a substantial part of the total compensation package

- Our salary ranges are determined by role, level and location

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Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.