Senior ServiceNow Admin

Job Description
BAE Systems is searching for a Senior ServiceNow Administrator to join our team supporting the DoD High Performance Computing Modernization Program (DoD HPCMP). This person is responsible for supporting the design, development, and continuous improvement of enterprise Service Management solutions in ServiceNow. The successful candidate will collaborate with the existing internal ServiceNow team (and customers) following industry standards with day to day activities and development projects. Development efforts will include (but are not limited to) custom portal pages, modules, application development, API and software integrations, customized web pages, user interface policies, scripts, etc., as well as administration of ServiceNow to include upgrades, updates, etc. as needed.
This is a remote / virtual / work from home position that can be accomplished from anywhere in the continental US; requires high speed internet connection to work effectively.
Essential duties of this position include:

• Maintains technical expertise relevant industry standards and best practices in ServiceNow.
• Ensures the logical and systematic conversion of product requirements into systems solutions that acknowledge technical, schedule, and cost constraints.
• Develops creative technical solutions to complex problems.
• Work is performed based on documented Project Implementation Plans.
• Exercises judgment in methods, techniques and evaluation criteria for obtaining results.
• Applies technical expertise and knowledge of other related disciplines.
• Familiar with Agile development processes.

Required Education, Experience, & Skills

• Typically a Bachelor's Degree and 6 years work experience or equivalent experience
• 2+ years of professional experience in design, development and/or Administration in ServiceNow
• Fundamental understanding of ServiceNow platform capabilities:
• Experience implementing best-practices and procedures
• Working knowledge of ServiceNow components such as Change Management, Service Catalog, Problem Management, Incident Management, CMDB, Asset Management, Knowledge Management, etc.
• Ability to provide ServiceNow customization and configuration including but not limited to: scripting, workflow administration, report setup, module customization, data imports and third-party software integration.
• Strong interpersonal and communication skills
• Ability to work independently and multi-task effectively

Preferred Education, Experience, & Skills

• Certified ServiceNow Administrator
• Certified ServiceNow Developer
• Experience integrating API services with scripts/code to create customer facing solutions.
• System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP

Pay Information
Full-Time Salary Range: $112420 - $191070
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.
Our Commitment to Diversity, Equity, and Inclusion:
At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.