Senior Fraud Intelligence Analyst

As passionate about our people as we are about our mission.
What We're All About :
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
As a Senior Fraud Analyst in our Cyber Security Department, you will be responsible for identifying, investigating, and preventing fraudulent activities within our platform. You will work closely with cross-functional teams to enhance our fraud detection processes and ensure the integrity of our systems. Your analytical skills and attention to detail will be vital in mitigating risks and protecting our customers.
Key Responsibilities:

• Fraud Detection: Monitor and analyze transactions in real-time to identify suspicious activities and potential fraud.
• Investigation: Conduct thorough investigations into flagged transactions, utilizing various tools and techniques to gather evidence.
• Risk Assessment: Evaluate and assess potential fraud risks associated with new products, features, and processes.
• Reporting: Prepare detailed reports on findings, trends, and patterns related to fraud incidents and present them to management.
• Collaboration: Work closely with the Cyber Security team, compliance, and product teams to implement effective fraud prevention strategies.
• Policy Development: Assist in developing and updating fraud prevention policies and procedures to enhance the company's security posture.
• Training: Provide training and support to other team members on fraud detection tools and best practices.

Qualifications:

• Bachelor's degree in cyber security, Finance, Criminal Justice, or a related field.
• Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience
• Strong analytical skills with the ability to interpret complex data and identify patterns.
• Familiarity with fraud detection tools and technologies (e.g., machine learning algorithms, transaction monitoring systems).
• Excellent communication and presentation skills, with the ability to convey technical information to non-technical stakeholders.
• Detail-oriented with a strong sense of integrity and ethics.
• Knowledge of relevant regulations and compliance standards (e.g., PCI DSS, AML).

This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs - "You Earned it"

Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute , and The Trevor Project , promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF , and Homes for our Troops , a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.