SmartAsset Logo

SmartAsset

Senior Account Manager

Job Posted 8 Days Ago Posted 8 Days Ago
Remote
Hiring Remotely in US
Mid level
Remote
Hiring Remotely in US
Mid level
The Senior Account Manager will manage Financial Advisor accounts, drive revenue growth, mentor junior staff, and ensure client satisfaction while maintaining operational excellence.
The summary above was generated by AI

Senior Account Manager

at SmartAsset 

Remote, Contiguous United States

About SmartAsset:

SmartAsset is an online destination for consumer-focused financial information and advice, whose mission is helping people make smart financial decisions, reaching over an estimated 59 million people each month (as of January 2025) through our educational content and personalized calculators and tools. To extend our mission, we also operate SmartAsset Advisor Marketing Platform (AMP), which helps connect consumers with fiduciary financial advisors.SmartAsset has earned recognition on the Inc. 5000 (#2574 in 2023) and Deloitte Technology Fast 500™ (#250 in 2022) lists. Currently, SmartAsset ranks on Y Combinator’s list of Top 100 Companies. A successful $110 million Series D funding round in 2021 valued the company at over $1 billion.

*Other than application and licensing fees, SmartAsset did not provide compensation for the aforementioned awards.

About the team: 

We are looking for a dynamic, strategic, and highly organized Senior Account Manager to join our team. In this role, you will take ownership of a portfolio of Financial Advisor accounts, managing high-priority clients and fostering long-term relationships. You will play a key role in driving revenue growth, enhancing client satisfaction, and optimizing account performance. This is an exciting opportunity to make a significant impact in a fast-paced, high-growth startup environment.

About the Job:

Client Relationship Management

  • Serve as a trusted partner and primary contact for Financial Advisors.
  • Strategically engage and retain clients by understanding their needs.
  • Counsel Advisors on best practices to optimize SmartAsset campaigns.
  • Lead high-priority client escalation calls, including negotiations.

Revenue Growth & Upselling

  • Maximize revenue by selling additional products and services.
  • Manage and drive revenue in a growing book of business.
  • Utilize Tableau and other sales tools to uncover new business opportunities.

Team Leadership & Mentorship

  • Mentor junior AMs and lead team meetings and trainings.
  • Represent the AM business in strategic meetings and provide feedback to the leadership team.

Cross-Functional Collaboration

  • Liaise with Account Executive and Advisor Support teams.
  • Work with sales operations, marketing, and product teams to share advisor insights.
  • Drive adoption of new tools and features across the team.

Operational Excellence

  • Maintain accurate Salesforce records for Advisor accounts.
  • Assist with Outreach Automation Tool (OAT) setup and maintenance.
  • Investigate billing discrepancies and intermediate finance conversations.
  • Oversee pre-activation processes, including compliance approvals and onboarding.
  • Action feedback from the Concierge team to improve engagement.

Skills/Experience you have:

  • 3+ years of experience in account management or business development, with a proven ability to manage a high volume of clients.
  • Excellent communication skills and a strong phone presence to effectively engage with clients.
  • Skilled in building and maintaining lasting client relationships through multiple communication channels (email, phone, virtual meetings).
  • Proven consultative sales expertise, adept at identifying client needs and delivering tailored solutions.
  • Thrives in a fast-paced, high-growth startup environment, with experience in team leadership or management.
  • Exceptional attention to detail, strong organizational skills, and the ability to manage multiple priorities effectively.

Skills/Experience preferred:

  • Interest in the financial advisory industry with a strong willingness to learn. While prior experience is not required, the ability to communicate effectively and confidently with financial advisors is essential.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer 
  • Must be able to communicate via phone calls and/or video conferences (mainly for concierge and sales roles) 

Available Benefits and Perks: 

  • All roles at SmartAsset are currently and will remain remote - flexibility to work from anywhere in the Contiguous US.
  • Medical, Dental, Vision - multiple packages available based on your individualized needs
  • Life/AD&D Insurance - basic coverage at 100% company paid, additional supplemental available 
  • Supplemental Short-term and Long-term Disability
  • FSA: Medical and Dependant Care 
  • 401K
  • Equity packages for each role
  • Time Off: Vacation, Sick and Parental Leave
  • EAP (Employee Assistance Program)
  • Financial Literacy Mentoring Program
  • Pet Insurance
  • Home Office Stipend

SmartAsset is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at Recruiting@smartasset.com.

California, Colorado, Connecticut, Maryland, Nevada, Rhode Island, Washington, and New York City residents* Base Salary $70,000-$80,000 and $95,000-$110,000 OTE + RSUs + benefits.

Salary at SmartAsset is determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the contiguous United States.


Top Skills

Outreach Automation Tool (Oat)
Salesforce
Tableau

Similar Jobs

3 Days Ago
Easy Apply
Remote
Hybrid
US
Easy Apply
Senior level
Senior level
AdTech • Enterprise Web • Information Technology • Machine Learning • Marketing Tech • Sales
The Senior Account Manager will manage relationships with clients, drive operational tasks, perform data analyses, and close deals within the digital advertising space.
Top Skills: Digital Advertising TechnologyExcelPowerPointProgrammatic Ecosystems
3 Days Ago
Remote
Hybrid
Arkansas, USA
67K-135K Annually
Mid level
67K-135K Annually
Mid level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Sr. Account Manager is responsible for sales and relationship management for public safety clients in Arkansas, ensuring alignment with customer needs and Motorola's offerings while building key relationships with decision makers.
Top Skills: Communications TechnologyPublic Safety ApplicationsSalesSoftware
5 Days Ago
Remote
United States
Junior
Junior
Artificial Intelligence • Software
The Senior Account Manager manages partner relationships, analyzes performance, optimizes campaigns, and identifies upsell opportunities in mobile games.
Top Skills: Mobile Ad-Tech

What you need to know about the Austin Tech Scene

Austin has a diverse and thriving tech ecosystem thanks to home-grown companies like Dell and major campuses for IBM, AMD and Apple. The state’s flagship university, the University of Texas at Austin, is known for its engineering school, and the city is known for its annual South by Southwest tech and media conference. Austin’s tech scene spans many verticals, but it’s particularly known for hardware, including semiconductors, as well as AI, biotechnology and cloud computing. And its food and music scene, low taxes and favorable climate has made the city a destination for tech workers from across the country.

Key Facts About Austin Tech

  • Number of Tech Workers: 180,500; 13.7% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Dell, IBM, AMD, Apple, Alphabet
  • Key Industries: Artificial intelligence, hardware, cloud computing, software, healthtech
  • Funding Landscape: $4.5 billion in VC funding in 2024 (Pitchbook)
  • Notable Investors: Live Oak Ventures, Austin Ventures, Hinge Capital, Gigafund, KdT Ventures, Next Coast Ventures, Silverton Partners
  • Research Centers and Universities: University of Texas, Southwestern University, Texas State University, Center for Complex Quantum Systems, Oden Institute for Computational Engineering and Sciences, Texas Advanced Computing Center
By clicking Apply you agree to share your profile information with the hiring company.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account