Sales Enablement Manager - Instructional Design

About the role:

The Samsara Sales team continues to grow at an astonishing rate and we need a seasoned enablement professional who can help uplevel our overall instructional design & Elearning strategy to scale our training programs. Enabling Samsara GTM teams to excel in our remote environments is a top business priority. This requires a teammate with a keen eye for developing engaging, self-serve, asynchronous learning, and a passion for LMS & CMS management. 

This is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, and Seattle Metro.

You should apply if: 

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have innate curiosity in how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. 
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focus on winning as a team.
  

In this role, you will: 

• Help design and develop our sales training strategy: Own the production and management of across a variety of learning formats, including eLearning, self-serve learning guides, tutorial videos, mini-course, customer role plays, certifications, live workshops, etc.
• Build curriculum: Partner with Sales Leadership to design and build learning programs tied to corporate priorities.
• Own our LMS & advise on the entire tech stack: Own and administer LMS including regularly auditing content library, managing user assignment, distributing reports of learner performance and troubleshooting user concerns & contribute to our overall strategy for sales productivity tools and how they integrate with each other. 
• Continuously improve: Scale industry best practices and uplevel our current strategies around LXD/ID practices to scale both content development and delivery. 
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
  

Minimum requirements for the role:

• 3-5 years of experience in enablement resource creation & eLearning content development and design.
• 2-3 years of experience administering an LMS and managing content libraries.
• Experience working with sales and GTM stakeholders to align on metrics that matter, program goals, and sales + sales leadership expectations 
• Track record of delivering interactive experiences that demonstratively improve learner engagement and product sophistication.
• Demonstrable experience building educational curriculum that effectively guides learners through their learning journey.
• Excellent written and oral communication skills with the ability to explain technical concepts using clear and concise language.
• A solid understanding of Samsara products with the ability to quickly learn new technologies
• Experience implementing modern learning theories and methodologies and has identified opportunities to leverage AI and automation technologies to develop and build out programs and content at scale.
• Can work well under pressure in a fast paced, high exception environment. 
• Location: Remote - US
  

An ideal candidate also has:

• Direct experience with SFDC, Gong, Lessonly, Showpad 
• Multi-Lingual: Ability to create/translate learning content. (English, French, Spanish).