Recruiting and Office Operations Coordinator

Recruiting and Office Operations Coordinator - Austin, TX (Onsite 5 days per week)

Why Choose Acrisure?

Acrisure Innovation is a fast paced, AI-driven team building innovative software to disrupt the $6T+ insurance industry.  Our mission is to help the world share its risk more intelligently to power a more vibrant economy. To do this, we are transforming insurance distribution and underwriting into a science. 

At the core of our operating model is our technology: we’re building a digital marketplace for risk and applying it at the center of Acrisure, a privately held company recognized as one of the world's top 10 insurance brokerages and the fastest growing insurance brokerage globally. By leveraging technology to push the boundaries of understanding and transferring risk, we are systematically converting data into predictions, insights, and choices, and we believe we can remove the constraints associated with scale, scope, and learning that have existed in the insurance industry for centuries.

Learn more about Acrisure Innovation: https://builtin.com/company/acrisure-innovation

The Role

As a Recruiting and Office Operations Coordinator in our Austin, TX office, you will be a crucial driver in helping our team grow as we scale the company and mission. You will be responsible for complex scheduling interviews for our innovation teams in a variety of US locations. In addition, this role will also have some office operations related duties and special project work.  You  will support the talent team with projects, including recruitment events, office maintenance. Your primary goal will be maintaining a positive candidate experience and ensuring the office space is well kept.  You will be a proactive problem solver while ensuring interviews run smoothly and any reschedules or changes are handled with care and effectively communicated.

Here are some of the ways in which you’ll achieve impact:

• Skillfully and confidently schedule and navigate complex candidate phone, virtual and onsite interviews with keen attention to detail across multiple time zones.
• Communicate effectively with candidates and hiring managers, proactively ensuring all parties are aware of status, changes or reschedules.
• Ensure all meeting rooms and interview resources are properly booked and clear to parties involved where to go or how to access.
• Engage with Leaders of all levels
• Manage reception of all visitors and greet in-office interview candidates 
• Facilitate all onsite and virtual interviews to ensure good candidate experience 
• Proactively check calendars and upcoming interviews and be reachable and flexible for any questions.
• Support recruitment marketing and brand awareness efforts through job posting, page management and submissions for awards, events, etc. 
• Book and manage candidate travel and expenses skillfully.
• Plan and execute occasional recruiting events in partnership with the team. 
• Have a can-do, team-first attitude with the willingness to support the team on a variety of tasks, regardless of how big or small. 
• Stocking and organizing kitchen supplies, and maintaining equipment.
• Create ownership of the office space by establishing and maintaining a clean, organized, and positive environment that allows our employees to do their best work.

Coordinate daily incoming and outgoing mailings including office deliveries

You may be fit for this role if you:

• Acute attention to detail.Your attention to detail is a superpower and you're able to handle large amounts of information and several calendars without becoming disorganized or overwhelmed.
• Calm under pressure. You understand that things don't always go according to plan. You don't panic, rather you pivot and are able to come up with quick solutions and effectively communicate to get things done under pressure. 
• High energy. You bring passion and enthusiasm to your work and are highly productive in a fast-paced environment and are comfortable with an early-stage growth mentality. 
• Problem Solver. You enjoy proactively seeking answers and finding solutions. You know how to prioritize and set proper expectations.
• Analytical. You are adept at decomposing and solving real-world business problems. You are comfortable with data and ambiguity, and able to independently delve into the details.
• Discerning. You are capable of showing good judgment in navigating candidate and hiring manager situations, including when things may not go as planned. We can trust you to think on your feet and do what's best for the candidate and company while maintaining a positive candidate experience.
• Dependable. You're on time, do what you say and can be relied upon to execute in time-sensitive situations. 
• Owner. You act like an owner and are independently capable of seeking information in an unstructured environment, solving conceptual problems, corralling resources, and delivering results in challenging situations.
• Clarity providing. You identify the 80/20 opportunities and avoid overload.
• Diverse in your perspective. Your unique, non-traditional perspective enhances our team’s problem-solving abilities. You don't believe that you should do things "the way they have always been done" and offer thought out ideas for improvement.
• A concise and effective communicator. You can distill complex analysis and concepts into concise takeaways and communicate effectively across all levels and functions.
• A relationship-builder. Able to build trust quickly with internal stakeholders and candidates with a high degree of empathy and a team-first collaborative attitude.
• Attention to Detail. Find me (Jane) on LinkedIn and send me your favorite restaurant in Austin! 

Work experience: 

• We are open to an entry-level or early career change individual who has experience staying calm under pressure and can provide examples of how they've remained highly organized in a fast-paced environment. Experience with high-volume scheduling or planning with calendar management is a plus.
• Academics: Undergraduate degree desired.
• Location: Required to work in the downtown Austin, TX office 5 days a week.

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