Project Manager

As passionate about our people as we are about our mission.
What We're All About :
Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.
What Makes Q2 Special?
Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our "Circle of Awesomeness" award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.
The Job At-A-Glance :
Q2 is seeking a Project Manager reporting to an Implementations Delivery Manager and working closely with Implementation Engineers, Solution Architects, Product Managers, and the Development team. The Project Manager will engage on multiple on-line banking implementations concurrently. The primary role is initiating and managing technical implementation projects, translating and guiding the business processes into technical solutions that meet the Financial Institution's requirements while also leveraging best practices . This position will also be responsible for managing the overall expectations of the key client sponsors and executives while controlling project scope, timeline and budget. If you love problem solving and going above and beyond to satisfy clients and their ever-changing needs, this position is for you.
A Typical Day :

• Own the customer relationship and effectively communicate project expectations to team members and project stakeholders in a clear and proactive manner.
• Actively manage all project plans, quality of deliverables, dependencies, and outcomes to ensure that the project objectives are achieved on time/on budget.
• Deliver on a portfolio of concurrent client integrations using strategies that effectively balance client prioritization against available resources.
• Proactively consult with clients to identify needs and evaluate alternative business solutions.
• Coordinate delivery of the project with the Engineering, Innovation Services, and Networking teams.
• Set priorities for the team by grooming a backlog of work in a continuous delivery environment.
• Ensure project documents are complete, with abundant detail, current, and stored appropriately.
• Work cross-departmentally to scope costs, time, and capacity for custom work requests.
• Conduct formal handoff upon completion of each project to the Client Support team.

Bring Your Passion, Do What You Love. Here's What We're Looking For :
It's required that the Project Manager be extremely strong in communication, both verbal and written. In this role, the need to balance between business needs and client needs is critical, so understanding the value of prioritization is essential. The optimal candidate should have a strong ability to grasp new technologies and acquire new skills through independent study and interaction with other team members. The optimal candidate will have a good mix of project management, and technical implementation experience, good time management and communication skills.

• T ypically requires a Bachelor's degree and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience.
• Highly organized and self-motivated.
• Extremely detail oriented, and able to thrive in a high-growth, fast paced environment.
• Proven experience setting and managing expectations of large and complex clients.
• Able to think strategically, and work independently, while knowing when to pull in the leadership team.
• Must be able to communicate effectively between client and internal technology teams.
• Strong analytical and problem-solving capabilities.
• Must be able to execute all tasks with exceptional attention to detail.
• Must possess excellent time management and prioritization skills

#LI-BW1
This position requires fluent written and oral communication in English.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs - "You Earned it"

Click here to find out more about the benefits we offer.
How We Give Back to the Community:
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page . Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute , and The Trevor Project , promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF , and Homes for our Troops , a group helping veterans rebuild their lives with specially adapted homes.
At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.