Project Manager Operations Analyst

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department OverviewAt Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best!
Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.
Job Description

The Project Manager Operations Analyst will join our Mobile Video Deployment Team and Project Management Office, overseeing training, communication, project closure and process improvement initiatives to educate field resources on the best practices required for the successful deployment of our solutions. This person is a dynamic and organized individual responsible for the full lifecycle of training programs, from initial strategy development, needs assessment, course design, course delivery, post-event analysis, and ongoing maintenance. This role requires a blend of instructional design skills, project management abilities, and a passion for fostering employee growth and development. The ideal candidate is a proactive problem-solver with excellent communication and interpersonal skills, capable of working independently and collaboratively.

Responsibilities:

• Supporting the development, coordination, and execution of training content for the SDI Organization.

• Managing all logistical aspects of training programs, conferences, trade shows, networking/hospitality events of all sizes

• Taking full accountability for the event lifecycle, encompassing strategy development, RFP and contracting, planning, onsite execution, and post-show budget reconciliation.

• Negotiating contracts with venues and third-party agencies to book training/meeting space (physical or virtual), 

• Overseeing project scope, managing budgets, setting and managing critical timelines, scheduling sessions, coordinating participant registration, managing training materials and equipment, and tracking attendance

• Collaborating with key stakeholders from various functional teams to ensure event alignment with senior leadership’s strategic vision.

• Travel to event sites to oversee event logistics and operations, ensuring smooth execution and that senior leadership, presenters, and attendees are satisfied with the event experience. 

• Evaluate the effectiveness of training programs through various methods, such as surveys, feedback forms, assessments, and performance data. Analyze evaluation results and make recommendations for continuous improvement.

• Engage with stakeholders to identify and implement continuous process improvements.

• Administer and maintain the company's LMS, including uploading courses, managing user accounts, tracking training progress, and generating reports.

• Work with outside certification companies (ETA, CompTIA, etc.) to coordinate exam proctoring (both onsite and offsite). Track the certification status of employees.

• Maintain accurate training records and generate reports on training activities, participation rates, departmental cost transfers, and evaluation results.

• Conduct thorough needs assessments to identify training gaps and opportunities for improvement within the organization. Analyze job requirements, performance data, and employee feedback to determine training needs.

• Manage, track, and drive SDI initiatives. This includes understanding the status and priority of initiatives, regularly communicating with key stakeholders, and presenting updates to leadership.

• Translate business requirements into clear, actionable steps.

Qualifications:

• Strong project management and organizational skills; able to shift focus and work under short deadlines.

• Highly collaborative; able to build productive, positive working relationships with both internal and external stakeholders.

• A positive attitude with a can-do mentality, enabling the candidate to be creative, resourceful, and deliver results.

• Strong written and oral communication skills with the ability to present complex topics to technical and non-technical audiences.

• Exceptional attention to detail to ensure accuracy in all aspects of event planning and execution.

• Creativity in developing innovative solutions and strategies for events and training.

• Strong problem-solving capabilities to address challenges that arise during event execution.

• Flexibility and adaptability to thrive in dynamic environments and respond to changing circumstances.

This is a remote position and candidates can be located anywhere in the US.

The Travel Requirement for this role is up to 25-50%

Target Base Salary Range: $72,700-$145,400 USD
 

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Basic Requirements

• Bachelor's Degree, and 3+ years of proven corporate event management experience required.

• Must be familiar with process improvement tools.

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

#LI-JM3

#LI-REMOTE

Travel Requirements25-50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.