Product Manager

Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com.

We are seeking a Product Manager to enhance and maintain our vertical software application serving life sciences companies. In this role, you will ensure that the product roadmap aligns with the evolving needs of our customers and the broader market. You will be an evangelist at Bonterra for your product and this market and will bring together internal stakeholders to deliver continuous value. You will bring innate curiosity to this role and an AI-first approach to delivering value.

Key Responsibilities

• Define and Prioritize the Product Roadmap – Collaborate with stakeholders to develop a roadmap that enhances value for existing users while supporting new customer acquisition, clearly communicating rationale and trade-offs. Understanding of regulatory needs and prioritization within the roadmap is also a key requirement for this role.

• Optimize Legacy Systems & Processes – Identify opportunities to resolve long-standing issues, improve performance, and modernize workflows.

• Customer-Centric Product Development – Conduct user research and gather feedback to ensure product updates and enhancements meet the needs of the current user base and attract new customers.

• Cross-Functional Collaboration – Work closely with the Engineering, Sales, and Customer Experience teams to define clear requirements, ensure timely delivery, and resolve issues or roadblocks.

• Backlog Management – Own and maintain a well-organized, prioritized backlog of features, enhancements, and bug fixes. Clearly communicate the backlog and roadmap to internal stakeholders and customers.

• Launch Readiness – Define and oversee the execution of product launches, ensuring timely, quality delivery and stakeholder alignment and readiness.

• Data-Driven Decision Making – Monitor key performance indicators (KPIs) such as product usage, customer satisfaction, and feature adoption to drive continuous improvement.

What We Look For

• 2–3 years of Product Management experience in the life sciences or healthcare technology space. 

• Experience using AI, data & analytics to inform product and design decisions, including the use of AI within product capabilities, or to drive faster discovery, development, and decision-making processes.

• Strong understanding of software development processes, system architecture, and technical constraints.

• Excellent time management skills, with the ability to manage deadlines in a fast-paced environment.

• Curiosity-driven mindset, always asking “why” and using data to validate product needs.

• Ruthless prioritization skills, ensuring focus on high-impact features and strategic goals.

• Strong leadership and communication skills, bringing teams together to drive towards shared product goals.

We will be accepting applications for this role until 5/15/2025

Our Culture:  At Bonterra, we’re innovating with a higher purpose: to increase giving to 3% of US GDP by 2033, creating $573 billion more in global impact every year. To achieve our vision, we cultivate an inclusive environment where diversity is embraced and every team member feels empowered to contribute. Innovation, curiosity, and a commitment to equity guide our work. We foster a culture of belonging, ensuring that every individual is valued, respected, and given the tools to succeed. Together, we are dedicated to making a positive impact in the world.

Our comprehensive and competitive benefits include:

• Generous Flexible Time Off (FTO) Policy

• Up to 15 paid company holidays including some commemorating social justice events and self-care

• Paid volunteer time

• Resources for savings and investments

• Paid parental leave

• Paid sick leave

• Health, vision, dental, and life insurance with additional access to health and wellness programs.

• Opportunities to learn, develop, network, and connect

Please note the benefits specified on this page are applicable to full-time employees based in the United States. For international employees, actual benefits may vary based on local standards and regulations and will be determined in accordance with regional considerations, including but not limited to applicable laws and industry norms.

We are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.