Senior Product Manager (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 12 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

We are seeking an experienced Senior Product Manager with expertise in EDI, API and Data Products  within the HIT space to join our Intelligent Gateway and Clearinghouse Product Team. This role requires a deep understanding of healthcare billing, claims processing, reimbursement models, and payer-provider workflows. The ideal candidate will work cross-functionally with engineering, sales, marketing, and customers to ensure our solutions improve operational efficiency, compliance, and financial outcomes for healthcare organizations.

Sponsorship, in any form, is not available for this position.

Location: Remote, US
 

Why you want to work on this team:

• You will have the opportunity to discover, define, build, and launch new and innovative products that will offer a transformational value beyond Availity’s core capabilities.
• Passionate about driving innovation within new areas of healthcare technology
• This team is highly collaborative and constantly engages with both team and individual efforts to ensure project execution and team success.

Role Summary:

• As an Availity Product Manager, you lead a comprehensive product strategy from product conception and definition through launch and optimization, identifying market opportunities, defining an overall product or feature vision, ensuring factors driving revenue and profitability are in place, while working with managed employees and matrixed resources. Focus is at a product line level working on a suite of solutions (all features/functions). 
• Partnering with design and technology, you are accountable for product design, feature definition, prioritization, road mapping and planning, your ultimate objective is to positively differentiate your assigned products from the competition and delight customers.
• Part of the Product Management team, you are the person ultimately responsible for the overall product success, including working with Availity stakeholders that include other product leaders, partners, vendors, and broad network of customers to design a solution that meets market needs.
• This role is empowered to make decisions about product roadmaps, ensuring delivery of roadmaps, defining go-to-market plans and planning activities, and removing roadblocks for the delivery teams. 
• This is an individual contributor position that requires that you lead by example and with influence, and collaborate cross-functionally to empower others to execute on your product vision and roadmap  
• This position requires an understanding of the Product Management life cycle and its relevant artifacts to ensure teams are collaborative and documenting for success. You must possess the ability to understand market opportunity and viability of product design and articulate ROI as an internal and external product champion and its strongest evangelist. 

To be qualified for this position you:

• Minimum of 5 years’ experience in Product Management, including experience from ideation and discovery through launch. A Healthcare background is required to be considered for this role.
• Must have 3+ years of product experience in product management, preferably in RCM, Interoperability and/or healthcare IT/Technology 
• Bachelor’s degree in business administration, marketing, or relevant discipline.
• Experience creating and executing roadmaps as well as leading a team to meet deliverables. 
• Experience managing customer expectations. 
• Must have strong written and verbal communication skills and experience working across multiple levels (including executive level), functions and regions. 
• Worked in and are comfortable operating in a matrix organization, coordinating across multiple disciplines.
• Possess technical acumen the ability to gather and describe product requirements and get feedback from technical staff. 
• Technical experience with data analysis, SQL, python or statistical languages and an understanding of data and analytics technical design and architecture.
• Knowledge of modern technology architectures, database technology, virtualization, and the impact of government initiatives and HIPAA privacy and security regulations on system design. 
• Experience working in an Agile environment using tools such as Jira. 

You will set yourself apart with:

• Proven experience in working on Revenue Cycle Management or adjacent products from ideation to launch
• Expertise in working with HIT Companies for growth opportunities
• Worked for both a start-up and larger organization within the healthcare technology space
• Ability to proactively discover and recommend new product opportunities and capabilities

You will be:

• Enabling the portfolio strategy by delivering a commercially viable product, solution or component and ensuring all factors of a go to market strategy are enacted. 
• Leading definition and prioritization of problems, requirements, solutions, and features, which includes working with internal stakeholders, and providers to understand their workflows and define the problem to be solved, which may be internally focused. 
• Collaborating with the Product Organization and Account teams to understand the market opportunity and viability of product design. 
• Engaging with UX/Design and focus groups (users, prospects, clients) to perform concept testing and solution refinement. 
• Defining product vision, roadmaps and supporting business case for new data science driven solutions. 
• Developing or directing development of operational and financial reporting metrics to ensure product success. 
• Gathering, analyzing, and responding to user feedback.
• Working cross-functionally in a matrix driven environment. 
• Collaborating with technical teams including Architects and Developers on solution design and roadmap execution. 
• Ensuring products are well documented and conform to specifications, timelines, and quality standards. 
• Evangelizing product, company point of view and differentiation to internal and external stakeholders. 
• Accountable for the success of the product / solution in the market. 

Availity culture and benefits: 

• Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here!
• We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates. 
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place.
• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits, and a 401k match program that you can take advantage of on day one! 
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits. 
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents. 
• Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps: 

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process. 

Interview process:  

• Recruiter Recorded Video Pre-Screen
• Video Interview with Hiring Manager
• Video Panel Video Interview
• Final Video Interview with Chief Product Officer

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

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