Product Manager - New Homes

Job Title: Product Manager - New Homes

Location: Austin, TX

Company: Hippo Insurance

Reports to: Director of Product, New Homes

About Hippo:

Our mission is to deliver intuitive and proactive protection for homeowners, combining the power of technology with a human touch.

Hippo built the world’s first home protection platform. We believe that insurance should protect your home and the things you treasure with policies designed for modern lives and proactive protection that helps you care for your home. Our aim is to help you avoid issues before they become costly problems because the best claims experience is the one you don’t have. Simply put, Hippo exists to protect the joy of homeownership.

About You:

We are looking for a strategic and results-driven Product Manager to lead our New Homes Customer Experience team. Based in Austin, TX (hybrid) this role will be instrumental in helping Hippo deliver strong business results in one of our key business lines, providing insurance solutions for new-construction homes.

What You’ll Do:

• Develop the product strategy and roadmap for our New Homes Customer Experience & Sales charter, helping our customers to easily obtain affordable insurance for their new construction homes, and enabling our agents to serve them efficiently
• Act as the product champion within the company and communicate your product strategy effectively to stakeholders
• Be a contributing member of a high-performing, collaborative product team to help foster a culture of impact, innovation, and continuous improvement.
• Work closely with engineering, design, data, marketing, sales, partnerships, and business teams to bring products and features from concept to adoption. Ensure timely and successful delivery of features that meet stakeholder needs and drive business value
• Use qualitative research and data analysis to deeply understand your customers, their needs, and opportunities. Leverage that knowledge to define feature requirements that deliver impact
• Serve as the key point of contact for leadership, providing regular updates on product performance, progress, opportunities, and challenges. Present and advocate for product decisions with clear, actionable insights
• Stay ahead of industry trends and emerging technologies to drive innovation within our product portfolio. Proactively identify new opportunities to enhance our offerings or create new products that serve the needs of our customers
• Set goals and KPIs to track and manage progress toward your product strategy and business goals

Must Haves:

• 2+ years of experience in product management, including complete ownership of a backlog and end-to-end software development lifecycle with a team of at least four engineers
• Proven track record of leading cross-functional teams and delivering high-impact products. Ability to inspire and motivate a team to achieve ambitious goals. Demonstrated success in earning the trust of stakeholders and leading cross-functional initiatives. Strong leadership presence and interpersonal skills with the ability to influence and motivate people at all levels from executives to ICs across a broad variety of job functions
• Strong ability to think strategically and develop product roadmaps. Familiar balancing long-term vision with short-term execution priorities. Cultivates a deep understanding of business, technology, and customer needs and how to translate them into innovative product solutions
• Curious, self-motivated and passionate about finding and solving problems. Willing to roll up your sleeves to directly execute. Come up with hypotheses, implement, measure, and iterate toward success. Eagerly embraces complex, ambiguous, volatile situations
• Data-driven decision-making skills and a deep understanding of metrics that drive product success. Ability to quickly analyze data to identify trends, opportunities, and areas of improvement
• Strong practical data analytics skills including SQL, BI-tool dashboards, Excel workflows, etc
• Excellent written and verbal communication skills. Ability to clearly articulate product strategies, goals, and roadmaps to diverse audiences, including senior executives, engineers, designers, and customers
• Bachelor’s degree

Nice to Haves:

• Experience in the insurance or financial services industry is preferred but not required

Benefits and Perks

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:

• Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
• Equity - This position is eligible for equity compensation
• Training and Career Growth - Training and internal career growth opportunities
• Flexible Time Off - You know when and how you should recharge
• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
• Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.

Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known.