Principal Advisory Consultant

Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
* Participates in or leads Consulting complex sales efforts inclusive of customer meetings, whiteboard briefing sessions, discovery sessions, workshops, preparing scope and service estimates for client Statements of Work (SOW)
* Creates Proposals - Develops BOMs (Bill of Materials), Product Quotes, SOWs (Statements of Work), LOUs (Letters of Understanding), business cases, and RFP responses
* Develops and manages solution frameworks and methodologies for solution offerings and multi-solution offerings based on current performance, customer feedback, and industry trends
* Works directly with sales teams and partners to develop CDW sales opportunities for solution groups or multiple-discipline approach
* Maintains client relationships as a trusted Advisor. Advises clients at all levels, including executive, management, and individual contributors across multiple disciplines
* Takes accountability for consulting practice materials, including standardizing work products, scope and estimates, presentations, delivery guides, marketing, sales, and other materials used in presales or delivery activities
* Manages pre-sales pipeline for a solution group
* Oversees Consulting billable engagements. This includes escalation management and ensuring solution methodologies are followed
* Works with management and sales teams to develop strategies that will ensure a trusted relationship status with client
* Maintains accountability for training and guidance on consulting and technical practices to internal and customer teams, including assessments, analysis, planning, and implementation within solution areas
* Writes project scope and defines level of effort for non-standard solutions. Establishes standard scope and level of effort for standard offerings
* Mentors and coaches team members on recommended training, certifications, methodologies, tools, and consulting skills
* Receives recognition within CDW and by customers for expertise in one or more selected industry(ies) and IT discipline(s) that fall within CDW portfolio through presentations or publications
* Maintains responsibility for understanding current industry trends, practices, and technology within a solution area
* Develops and delivers research or value-added intellectual collateral to customers and/or CDW in selected industries or technical disciplines
* Serves as primary contact for partners within the solution group landscape
* Participates in project delivery to assist the team or to provide consulting expertise as needed
Education and/or Experience Qualifications
* Bachelor's degree in Computer Science, Management Information Systems, Information Technology, Engineering, Mathematics or a related field
Required Qualifications
* Demonstrated executive-level presentation and communication skills, including effectively communicating one-on-one and in small and large groups, executives, and boards using a variety of presentation methods to sustain the audiences' engagement
* Demonstrated ability to create complex solutions to understand and clearly meet customers' needs through expert listening skills
* Demonstrated ability to build out and effectively communicate an actionable strategic plan based on a big-picture, end-state vision while taking into account the business context for cross-discipline efforts
* Demonstrated ability to perform presales activities, solution architecture design, and team development for solution
* Demonstrated ability to work with a wide variety of client staff, including boards, C-suite, executives, management, and technical staff across the business and IT sectors
* Demonstrated ability to lead through challenging conversations with clients and internal teams at all levels
* Demonstrated ability to perform comprehensive expert-level consulting functions across multiple disciplines aligned to the solution portfolio, including holistic strategies and roadmaps, actionable planning, complex analysis, large workshops, large implementations, and strategic recommendations
* Demonstrated ability to deal with complexity and ambiguity. Demonstrated ability to multi-task in a diverse and complex environment
* Demonstrated skills in facilitating diverse client and vendor technical resource teams to realize a fully integrated IT service solution
* Demonstrated leadership, delegation, and personnel management skills
* Demonstrated in-depth knowledge of products, services, and industry to identify and evaluate client needs and recommend the best solutions
* Demonstrated ability to set standards, targets, and measures for products and services based on knowledge of current market trends
* Demonstrated ability to communicate at both a high and detailed level. Demonstrated ability to manage a large amount of activity and communicate status
* Demonstrated ability to create sales documentation and proposal development standards CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.