Pixel Engineer

At MNTN, we put our people first, full stop. This allows our company culture to be defined by our team members, and their shared values, like trust, ambition, quality, radical honesty, and compassionate leadership. It’s why we all really love working for the Hardest Working Software in Television™ (and also why we were named one of Ad Age’s Best Places To Work in 2024.)

We pride ourselves on bringing unrivaled performance and simplicity to Connected TV advertising. Our self-serve technology makes running TV ads as easy as search and social and helps brands drive measurable conversions, revenue, site visits, and more. It’s what led MNTN to being named one of Fast Company's Most Innovative Companies in 2023. You can learn more about us and everything we do by visiting https://mountain.com/.

We’re committed to innovation that empowers, not replaces. At MNTN, AI is a tool for growth, enhancing efficiency while keeping a people-first approach. Our goal is to streamline workflows and drive new solutions—without compromising the human element that makes our company great.

So if wanting to do more, own more, and make a bigger impact comes naturally to you, then you may be the person we're looking for to join us in our next stage of growth.

We are seeking a mid-level supporting engineer with a robust blend of technical and support skills to join our team, known as Pixel Operations. The ideal candidate will have experience with web analytics, tracking pixel / tag implementation and customer service. You should be proficient in relational databases and SQL and have experience with at least one additional programming language. Your role will require excellent communication skills for working with both internal cross-functional peers and directly with customers as needed. A penchant for improvement and a service-oriented, positive attitude are key to thriving here. We value a deep understanding of the technical and human factors influencing user satisfaction and business success.

What You’ll Do:

• Support pixel implementations, guide customers as they set up and troubleshoot MNTN’s pixels on their sites to track user interactions and conversions from their marketing campaigns.
• Serve as an expert on proper implementation across various platforms used for measurement by MNTN’s customers (e.g., Google Tag Manager,Shopify)
• Resolve technical issues impacting pixel tracking raised by our customer-facing team and our automatic systems, working directly with customers as needed
• Automate and streamline support and development processes
• Maintain and enhance monitoring and alert systems
• Foster team collaboration and knowledge-sharing
• Engage deeply with our business goals, customer needs, and team mission to help ideate and implement new features and product capabilities

What You'll Bring:

• Proven customer support excellence
• Experience with pixel tracking and tag management systems (e.g., Google Tag Manager, Shopify)
• Analytical Thinking: Ability to analyze complex data sets and derive meaningful insights.
• 2+ years of customer-oriented technical experience HTML/CSS/vanilla Javascript experience, including concepts like DOM manipulation, specificity, and HTTP requests
• Skills in automation and scripting
• Solid track record of project delivery
• Effective collaborator in team settings and exceptional communication skills

Nice To Have:

• Experience in the ad-tech industry
• Experience in web analytics, digital marketing, or a related role
• Experience working in a service-oriented architecture
• Experience creating and supporting integrations
• Write and review code in JavaScript (mostly front-end and some back-end)

MNTN Perks:

• 100% remote within the US
• Flexible vacation policy
• Annual vacation allowance for travel related expenses
• Three-day weekend every month of the year
• Competitive compensation
• 100% healthcare coverage
• 401k plan
• Flexible Spending Account (FSA) for dependent, medical, and dental care
• Access to coaching, therapy, and professional development

About MNTN:

Our recruiters will always reach out using an email address ending with @mountain.com OR @mntn.com. If you’re contacted by someone without that address and they mention a Reference Code (which we never use), then that ain’t us folks. Tell those trolls to take a hike–you’re waiting to climb a MNTN.

MNTN provides advertising software for brands to reach their audience across Connected TV, web, and mobile. MNTN Performance TV has redefined what it means to advertise on television, transforming Connected TV into a direct-response, performance marketing channel. Our web retargeting has been leveraged by thousands of top brands for over a decade, driving billions of dollars in revenue.

Our solutions give advertisers total transparency and complete control over their campaigns all with the fastest go-live in the industry. As a result, thousands of top brands have partnered with MNTN, including Build with Ferguson Master, OneWheel, Tarte, Decked, and National University.

#LI-Remote