Office and Facilities Manager

Who we are:

At Optiver, our mission is to constantly improve the market by injecting liquidity, providing accurate pricing, increasing transparency and acting as a stabilizing force no matter the market conditions. With a focus on continuous improvement, we participate in the safeguarding of healthy and efficient markets for everyone who participates. We tackle the toughest problems, challenge the status quo and always aim for excellence. As one of the largest market making institutions, we are a trusted partner of 70+ exchanges across the globe.

Based in ‘The Domain’ neighborhood, Optiver’s Austin office serves as the firm’s innovation nucleus, with a strong focus on quantitative research, software and hardware engineering initiatives. With tech innovation an integral part of our core business, the booming city proved an ideal backdrop for our heavy investment into machine learning, research infrastructure and big data computing. What’s more, with world-class music, food and art scenes, as well as countless scenic outdoor activities, the quality of life for Austin Optiverians is second to none.

What you’ll do:

• Ownership, planning and execution of all Office Operations initiatives, such as:
  • Facilities management
  • Remodelling
  • Personnel moves
  • Front of house and receptionist duties during the initial phase of our office opening
  • External vendor management
  • Health & safety
  • Office administration
  • On-site daily catering and provision of food & beverages
  • Local support for travel and events
• Establish and maintain effective communication and strong relationships across the organisation with the goal of creating a best-in-class employee experience.
• In partnership with Optiver’s Head of Office Operations, establish high-level goals, policies and processes based on business impact and return on investment.
• Provide oversight on all aspects of space planning, including working with business leaders to understand ongoing short and long-term space requirements, tracking and reporting on occupancy/capacity, and working with external partners including building management, general contractors and individual trades.
• Support senior leader alignment and communication around any office or space renovations and act as point of escalation on such projects.
• Monitor SLAs, KPIs and contractual agreements of external partners. Where required, evaluate alternative providers and support necessary change management.
• Oversee the local Office Operations budget ensuring the proper procedures are in place to track, analyse and report costs on a regular basis.
• Flexibility to work occasional evenings or weekends
• Previous experience in event planning and coordination is desirable
• Ability to work independently with minimal supervision in high-pressure situations
• Partner with IT Operations on crossover facilities projects.
• Align office administration with the overarching approach and utilization of applications across Optiver offices.
• Support Optiver’s travel and events teams with local research, planning and day-of supervision/execution.
• Collaborate with Recruitment and HR to find on-going opportunities to support a strong culture and retention of top talent, ensuring an excellent employee experience.

What you’ll need:

• 5+ years’ experience in a fast-paced, start-up style environment.
• Solid experience with facilities management, remodelling and restacks.
• An understanding of building infrastructure fundamentals.
• Experience with travel logistics, catering/hospitality and event management.
• High resiliency to competing priorities and uncompromising focus on quality.
• Ability to build strong relationships and credibility across a broad range of stakeholders.
• Professional verbal and written communication skills.
• Excellent organisation and leadership skills.
• Patience and understanding when analysing data and its use in critical problem solving.

What you’ll get:

• Work alongside best-in-class professionals from over 40 different countries.
• Performance based bonus structure that is unmatched anywhere in the industry. We combine our profits across desks, teams and offices into a global profit pool fostering a truly collaborative environment to work in.
• Ownership over initiatives that directly solve business problems.  

Additionally, you’ll get great other benefits such as 25 paid vacation days and market holidays, fully paid commuting expenses and health insurance, daily breakfast and lunch, training opportunities, 401(k) match up to 50% and charitable match opportunities, regular social events and clubs, and many more.

At Optiver, we are committed to creating a diverse and inclusive environment of mutual respect. Optiver recruits, employs, trains, compensates and promotes regardless of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, or other legally protected characteristics.