About Us
We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment. If you enjoy challenging projects, using new technologies to deliver innovative business solutions, and you're interested in working for an entrepreneurial company, we may have a home for you.
PTP is looking for a hands-on Genesys Developer to join our Customer Experience practice. At PTP, we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.
Responsibilities
- Facilitate JAD sessions with customers
- Define and document detailed business and technical requirements
- Design and develop Genesys desktop solutions
- Expert hands-on experience with Genesys installation, configuration and development
- Work closely with Project Managers to ensure on-time, quality delivery
- Assist sales team with customer meetings and technical presentations
- Mentor other technical team members
Requirements
In addition to excellent communication and client interaction skills, you should have at least 2 years of experience with:
- Genesys Desktop (iWS, WDE and WWE)
- .NET and C# Development
Desired Experience
- Genesys Routing
- Genesys Composer
- Genesys Reporting
- Genesys Voice Portal
- Genesys SIP Server
- Genesys eServices
- Genesys iWD
- Java Development
Salary is DOE and is extremely competitive. We are able to offer relocation assistance to the right candidate.
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