Mortgage Loan Officer

About Homeward

Buying a home should be an exciting milestone. But all too often, it’s stressful, especially in a competitive market or when you’re buying and selling at the same time. So we’re redesigning the home-buying experience. We’re a fast-paced real estate startup that empowers agents to help homebuyers buy with cash. We buy homes on behalf of our partners’ clients with our cash, then the client buys the home back from us. 

Founder and CEO Tim Heyl, a 10-year industry veteran and owner of one of the fastest-growing agent teams in the country, started Homeward in 2018. In fact, he bought our first customer’s home with his own life savings. Today we offer two services — Buy with cash and Buy before you sell. 

We’ve raised more than $160MM in equity capital from top-tier venture investors, including Norwest, Blackstone Alternative Asset Management, Adams Street, Javelin, and LiveOak. Our leadership team includes experts from the real estate, mortgage, and technology industries.

About the opportunity

Homeward Mortgage is focused on bringing financial innovations to life and delivering a seamlessly integrated mortgage experience to every Homeward customer. We’re the newest team at Homeward and are looking for subject matter experts and business people with an entrepreneur’s mindset and ability to get stuff done.

The Loan Officer is responsible for building and maintaining referral relationships with our partner real estate agents to ensure that every Homeward customer buys their home with a loan from Homeward Mortgage. You’ll own the agent and customer experience while being responsible for ensuring that all parties to the transaction remain confident and informed about their transaction. As part of the team, you’ll be supported by an industry-leading team of Loan Officer Assistants, Processors, Underwriters and Closers while collaborating with our growth team to make Homeward Mortgage the preferred home finance provider for every top agent in our markets.

This position is not eligible for visa sponsorship.

Responsibilities will include: 

• Cultivating existing referral partnerships and building stronger relationships with them over time
• Accountable for converting leads and driving an increase in share of wallet
• Manage a pipeline of homebuyers and agents, ensuring the receive top service 
• Deliver a world class mortgage experience with excellent customer service 
• Direct your support teams to ensure status updates are communicated to internal teams, referral partners and homebuyers in a timely manner, ensuring they are up to date on file status and well equipped to navigate any unique circumstances
• Originate agency conforming, FHA, VA, and jumbo residential mortgage loans
• Quote interest rates, structure and restructure loans
• Contribute to the ground-up build out of our mortgage origination workflow
• Collaborate with internal teams to creatively solution for challenging underwriting scenarios

About you:

• 5+ years of experience originating FNMA, FHLMC, FHA, VA and Non-Conforming (Jumbo) mortgages
• Expert knowledge of Desktop Underwriter (DU) and purchase mortgages
• Superior customer services skills
• Strong written and verbal communication skills
• Strong time-management and project management skills
• Sales mentality and drive to grow your business and relationships
• Ability to thrive in a fast-paced, high production environment
• The drive to build something new
• NMLS licensed and located  in Texas (any city) or Pheonix, Arizona

This is a commission based position

Our Values

THE GOLDEN RULE

Whether we’re dealing with colleagues or customers, we follow The Golden Rule, treating others the way we want to be treated. It’s a simple rule, but it’s also significant: we don’t prioritize money or growth over people, and we practice empathy at every opportunity.

CALM FOCUS

We work in tech and build solutions for real estate. Both are fast-paced and stressful industries. So it’s important that  we focus on the larger objective rather than rushing from one task to the next. If something is out of scope, we say “No.” If something feels rushed, we pump the brakes. This calm focus helps us create solutions our customers love.

ONE TEAM, ONE DREAM

Big problems require big solutions. We look at our customers’ experience holistically, and recognize that solving them requires collaboration across teams. This approach extends to cooperation among our three affiliate companies — Homeward, Homeward Mortgage and Homeward Title — and produces  a more integrated homebuying experience.