Engineering Manager, Consumer Payments

Meet Upside:

We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives.

The Consumer & Pay Hive at Upside is a close-knit group of fast-learning individuals that believe in our mission to help communities thrive. We believe in a data-driven approach to decision-making and an encouraging culture that emphasizes learning from our mistakes. We debate and deliberate on the best ideas to improve our tech stack, and strive for an inclusive atmosphere that champions the psychological wellness of all of our teammates. We are a mix of mobile developers and full-stack engineers committed to building the Upside app and the services that back it. This position will report to our Director of Engineering.

About the job:

The Engineering Manager will lead teams to design and ship software in a collaborative environment, working closely with the Product teams as well as our internal business partners. You will build relationships with stakeholders across the company, iterate quickly to respond to business needs. Through these partnerships, this leader will establish the engineering roadmap for these teams and lead all aspects of its implementation to support our business needs. This is a management  role that will coach, grow, and evolve the teams that are implementing the engine of Upside’s payments and reconciliation platform as well as the consumer experiences for these functions.

What you’ll do:

• Lead two teams of 5-8 engineers, cultivating a collaborative, psychologically safe environment where folks are motivated.

• Lead your teams to ship software with high quality, being mindful of maintainability, testability, security, performance, and monitoring.

• Lead the strategic and day-to-day engineering workload management of the teams, partnering with Product Management to prioritize both tactically and strategically.

• Be responsible for the hiring, mentoring, career development, and organizational needs of your teams.

• Build effective relationships across the organization with stakeholders, building both context and buy-in.

• Use Agile methodologies to manage and deliver the teams’ OKRs.

• Work with other engineering leads on the design of the future state of our platform and organization.

What you need:

• 3+ years building and leading high-impact teams and 5+ years hands-on, full-stack software product development experience.

• Proven delivery track record and ability to work against multiple competing priorities

• Ability to transform teams and systems in support of scaling needs.

• Proven track record of working across multiple business and engineering organizations.

• Technical leader with a propensity for improving quality, observability, and security.

• Ability to work cross-functionally with key stakeholders and drive technical decisions forward.

• Proficiency in working with distributed systems and at least some of the elements of our technology stack.

• Bachelor’s degree in Computer Science or Software Engineering or equivalent experience

Our technology stack includes:

• Python

• AWS (e.g. Lambda, DynamoDB)

• Kotlin Multiplatform

• Swift

• Jetpack Compose, XML, SwiftUI, UIKit

• GitHub Actions

• Java

• Terraform

Location:

This hybrid role is required to work at our Austin, DC, or New York office for 2 days/week.

Compensation:

The US base salary range for this full-time position is $190,000 - $230,000 + bonus (for certain roles) + equity + benefits. The final starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific salary range during the hiring process.

Benefits:

Why Join Upside?

Our mission, values, and dedication to inclusivity guide our team of more than 300 people worldwide, and the quality of our culture is reflected in the impact we’ve had on the people and businesses we work with. But don’t just take our word for it! In 2023, Upside was included as a Top Workplace in the USA, received six Best Places to Work awards from Built In, was named a Top Workplace for Perks & Culture by The Muse, and was listed second year in a row on the Deloitte Fast 500.

At Upside, we believe that diversity drives innovation. Our differences are what make us stronger. We‘re passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here!

Notice To Recruiters And Placement Agencies:

This is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners.

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