End User Computing Administrator (Nexthink, Intune, SCCM)

Job Description
We are seeking an experienced End User Computing (EUC) Administrator to join our team. The successful candidate will have over 4 years of experience managing Windows workstations and a strong background in implementing and managing EUC solutions. The ideal candidate will have expertise in Nexthink (End User Experience Tools), Microsoft Intune with experience Microsoft System Center Configuration Manager (SCCM), Group Policy Management, and Enterprise Privileged Management.
Key Responsibilities:

• Manage and maintain a large fleet of Windows workstations, ensuring they are secure, up-to-date, and running optimally.
• Implement and manage Microsoft Intune, including configuration, deployment, and monitoring of desktops.
• Design, implement, and maintain Microsoft System Center Configuration Manager (SCCM) environments, including software deployment and asset management.
• Utilize Nexthink (End User Experience Tools) to monitor and analyze end-user experience, identifying areas for improvement and implementing solutions to enhance user productivity.
• Develop and maintain technical documentation, including procedures, guidelines, and knowledge base articles.
• Collaborate with IT teams to ensure seamless integration with other systems and services.
• Provide technical support and guidance to end-users, IT staff, and other stakeholders.
• Stay up-to-date with the latest EUC trends, technologies, and best practices, applying this knowledge to improve existing processes and implement new solutions.

Required Education, Experience, & Skills

• Over 4 years of experience managing Windows workstations in an enterprise environment.
• Strong expertise in Microsoft Intune, including configuration, deployment, and monitoring of desktops.
• Experience with Microsoft System Center Configuration Manager (SCCM), including software deployment and asset management.
• Proficiency in Nexthink (End User Experience Tools), including monitoring and analysis of end-user experience.
• Strong understanding of Windows operating systems, including Windows 11
• Excellent communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders.
• Strong problem-solving and analytical skills, with the ability to troubleshoot complex technical issues.
• Experience with scripting languages, such as PowerShell, is a plus.
• US Citizen

Preferred Education, Experience, & Skills

• Experience with cloud-based EUC solutions, such as Microsoft Azure
• Knowledge of other EUC tools and technologies, such as ServiceNow to automate day to day tasks
• Experience with IT service management frameworks, such as ITIL.

Pay Information
Full-Time Salary Range: $77814 - $132283
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems, Inc.
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.