Roku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
The Roku Workforce Compliance team is an enterprise function, tasked with optimizing the Contingent Worker program and employee background checks and providing thought leadership on People compliance. We are excited to grow our team by adding our first Director.
As Director, Workforce Compliance, you will play a pivotal role in maintaining and enhancing Roku’s commitment to compliance. This global role provides crucial leadership to the Contingent Worker program, background check processes, and people compliance initiatives at Roku. Responsibilities include managing the Workforce Compliance team, elevating the global contingent worker program that is vital to Roku’s continued growth and success, leading or participating in audits, and enhancing the use of Workforce Compliance service desk tickets and Workday processes. The Director, Workforce Compliance will collaborate cross-functionally with People, Recruiting, Legal and Workplace Experience teams, business managers, vendors and other stakeholders. You will have a passion for strategizing, creative problem solving, prioritizing, dealing with ambiguity, and resolving ad hoc requests. The role requires an entrepreneurial mindset that enables you to work independently. Work in a hybrid fashion, in the office 3 days a week required.
What you’ll be doing
- Effectively manage the Workforce Compliance team to drive value and efficiency
- Strategically develop, enhance and advance the maturity of the global Contingent Worker program that allows the business to efficiently address changing needs, including training and support, system optimization and operations, reporting and analytics, RFPs and continuous process improvement
- Demonstrate a deep understanding of contingent workforce model best practices; identify consolidation opportunities of suppliers and operations.
- Partner with business leaders, cross-functional partners and supplier partners to evaluate industry/business trends for potential impact on the Contingent Worker program, identify key business opportunities and potential threats, implement strategies to address these issues
- Oversee analysis of qualitative and quantitative supplier characteristics, including supplier capabilities, supplier goals and objectives, risk profile, and supplier's financial position for requisite categories
- Streamline the candidate background check processes and procedures and manage background check adjudications
- Develop strategies, processes and procedures to efficiently handle and resolve Workforce Compliance tickets within the Roku Service Desk
- Expand the use of Workday for Workforce Compliance tasks
- Collaborate with cross-functional teams to increase the accuracy of documentation required for Workforce Compliance initiatives
- Design and execute detailed audits to assess and enhance compliance with organizational policies and applicable law
- Analyze trends, develop reports and implement process improvements, and periodically report to company leaders
- Design, develop, and deliver compliance, contingent worker program and background check related trainings
- Draft and advise on company policies and processes consistent with changes in laws and regulations and best practices
We’re excited if you have
- Bachelor’s Degree or equivalent in education and experience
- 10+ years of progressive responsibilities in HR/People, Contingent Worker programs or Legal positions, particularly focused on contingent workers, workforce compliance and backgrounds checks
- Global work experience and expertise
- Mastery of contingent workforce management, background checks procedures and adjudication, and employment law basics
- Experience building and/or growing a contingent worker program and/or workforce compliance function and managing a team
- Experience in reviewing contracts supporting Contingent Worker programs
- Familiarity with and management of ticketing systems, service desk operations, and Workday
- Ability to thrive in a fast-paced environment, utilizing effective organizational skills to prioritize and manage deadlines for multiple simultaneous projects for multiple stakeholders
- Excellent interpersonal and communication skills (written and oral), and the ability to build trust and influence at all levels of an organization
- Presentation and training design and facilitation experience
- Comfortable working in ambiguous business situations and advising accordingly
- Exceptional program management skills, strategic minded, analytical, problem-solving
- Excellent follow-through skills and the ability to anticipate and address business needs proactively
- Strong work ethic, self-motivated with a desire to take initiative and look for ways to improve processes and create efficiencies
#LI-RR1
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We’re independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
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What We Do
Roku pioneered streaming to the TV. We connect users to the streaming content they love, enable content publishers to build and monetize large audiences, and provide advertisers with unique capabilities to engage consumers. Roku streaming players and Roku TV™ models are available around the world through direct retail sales and licensing arrangements with TV OEMs and service operators.
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