Director of Strategic Partnerships and Affiliates

About FareHarbor

At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.

With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together.

Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.

FareHarbor Core Values:

• Think Client First
• We Are One ‘Ohana
• Be Curious and Learn
• Own It.
• Act With Integrity
• Embrace the Challenge

Why FareHarbor?

Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one, we’ve known that our real success lies in our people—the Ohana.

With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to  work—to  believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.

About the Role

We are seeking a dynamic and results-oriented Director of Strategic Partnerships and Affiliates to drive significant growth and solidify our position as the leading rez-tech provider in the Travel Accommodation and Activities (TAA) sector.

The Director of Strategic Partnerships and Affiliates will be responsible for developing and executing a comprehensive partnership and affiliate strategy to position FareHarbor in a unique position as a TAA supply aggregator, drive demand for our clients, and scale our efforts in rolling out new affiliate solutions. This role requires a commercial leader and strategic thinker with a proven track record of building and managing successful partnerships (and teams) and affiliate programs, particularly within the travel technology industry.

What you’ll do here:

• Grow FareHarbor’s affiliate offers and overall clients’  business through 3rd party channels
• Drive increased demand for FH clients by a unique market approach to connect affiliates and clients using different tools
• Drive a commercial team to identify and cultivate affiliate partnerships to expand our reach and market penetration
• With focus on key hotspots secure FareHarbor’s unique position in the TAA ecosystem
• Partnership Leadership:
• Strengthen existing partnerships with key industry players positioning FareHarbor as the #1 rez-tech of choice in the TAA space.
• Drive industry thought leadership and strong positioning
• New Growth Areas:
• Lead the scaling and growth of our commercial efforts of our (offline) affiliate proposition
• Lead the team defining the go to market efforts and all commercial and operations processes
• Develop and implement strategies to drive adoption and usage 
• Drive a strong pipeline of partnerships to increase supply sources
• Team Leadership and Culture:
• Build and lead a high-performing partnerships and affiliates team, fostering a culture of collaboration, innovation, and impact
• Provide mentorship and guidance to team members, supporting their professional development.
• Be hands on with the team and partners
• Commercial Strategy and Execution:
• Develop and execute commercial strategies to drive revenue growth and achieve key performance indicators (KPIs)
• Monitor and analyze market trends and competitor activity to identify opportunities and mitigate risks

Requirements:

• Proven track record of success in driving partnerships and affiliate businesses, with significant experience in a commercial leadership role
• Extensive experience in the travel industry, with a strong understanding of the travel technology, hotel, and OTA landscape.
• Strong negotiation, communication, and interpersonal skills.
• Demonstrated ability to build and lead high-performing teams and in building a high performing culture, focused on impact
• 10+ years of relevant professional experience, with 5+ years of leadership experience
• Bachelor's degree in business, marketing, or a related field; MBA preferred.
• Experience scaling software businesses
• Startup mentality and experience.
• Preferred: Established network within the travel industry, including travel technology providers, hotel groups, and OTAs

Personal Attributes: 

• Strategic thinker with a results-oriented mindset.
• Strong leadership and team-building skills.
• Excellent communication and presentation skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Passionate about the travel industry and innovation.

Benefits 

• Medical, dental + vision coverage
• 26 vacation days, 10 sick days & 12 paid holidays per year
• Global leave benefit 
  • 22 weeks paid parental leave 
  • 2 weeks paid grandparent leave 
  • Extended care and bereavement leave
  • Life insurance policy
• 401k + employer matching
• Social hours & events and team-building 
• Educational Opportunities
• Wellness benefits (Headspace subscription & wellness webinars)   
• Work-from-home assistance
• Hybrid friendly
• Paid volunteer hours

Salary Range: $109,840-$164,760, plus 20% bonus potential 

Application Deadline: April 16th, 2025

FareHarbor is committed to creating a diverse environment, and we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. We welcome talent that can offer us new insights and perspectives on challenges that we face, and we take measures to eliminate unconscious bias throughout the interview and hiring process. In tandem, we work to cultivate an inclusive culture in which all of our employees can be their authentic selves.

To learn more about how we use your information, see our Privacy Statement for Applicants. By submitting your application, you confirm that you understand and agree that your information will be processed in accordance with our Privacy Statement for Applicants.

Any offer of work (e.g. employment, assignment) will be subjected to the successful completion of pre-employment screening.