Director of Paid and Organic Social Media

Job Posted 10 Days Ago Posted 10 Days Ago
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Austin, TX
153K-191K Annually
Senior level
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
Udemy is a learning company that empowers organizations and individuals with flexible and effective skill development.
The Role
The Director of Social Media Marketing will oversee social media strategy, lead a team, manage budgets, and drive audience engagement across B2C and B2B segments.
Summary Generated by Built In
About us

At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.

Hybrid work

This hybrid position requires two days per week in our Denver, CO or Austin, TX office.

About you

You are a dynamic and strategic social media marketing leader who thrives at the intersection of creativity and data-driven decision making. You have a proven track record of building engaged communities and driving business results through social media initiatives. Your deep understanding of both B2B and B2C social media landscapes allows you to craft and execute strategies that resonate with diverse audience segments. 

You are an inspiring leader who can build and nurture high-performing teams. Your expertise spans organic and paid social media strategies, analytics, and emerging trends, and you know how to align social media initiatives with broader business goals.

About this role 

As the Director of Paid and Organic Social Media, you will be responsible for overseeing the company’s organic and paid social media programs across both B2C and B2B business units. You will lead the development and execution of a cohesive social media strategy that drives brand awareness, audience engagement, lead generation, and revenue growth. You will lead a team responsible for paid and organic social media programs, working closely with various stakeholders across Marketing, PDE, Data Science, and Sales, to ensure our social presence drives meaningful business outcomes while maintaining brand consistency. 

Reporting to the VP of Performance & Growth Marketing, this role requires a balance of strategic vision, hands-on execution, and cross-functional collaboration.

About your Skills

  • Exceptional leadership and team management skills with the ability to inspire and develop team members.
  • Strong expertise in social media analytics tools (e.g. Sprout Social, Hootsuite, Google Analytics) and ability to translate insights into strategy.
  • Expertise in paid social media platforms (e.g., Meta Ads Manager, LinkedIn Campaign Manager) and organic social media management tools (e.g., Sprinklr).
  • Demonstrated ability to oversee and optimize paid social budgets of $1M+ monthly with an emphasis on performance campaigns, ensuring efficient allocation and maximizing ROI.
  • Excellent communication and storytelling skills, with the ability to tailor messaging to different audiences.
  • Strong project management, cross-functional collaboration, and organizational abilities.
  • A creative mindset with the ability to think strategically and execute tactically.

What you'll be doing

  • Develop and implement a comprehensive social media strategy that aligns with the company’s objectives for both Consumer and B2B segments.
  • Own the social media budget and ROI metrics, including the strategic allocation of resources across paid and organic initiatives.
  • Mentor and manage a team of social media marketing professionals, fostering a culture of innovation, collaboration, and accountability.
  • Lead the development, execution, and optimization of paid and organic social media campaigns
  • Define KPIs, monitor performance metrics, and provide actionable insights to optimize campaigns and inform future strategies.
  • Collaborate with content creators and designers to produce engaging and impactful social media content tailored to diverse audiences.
  • Oversee the integration of social media initiatives with broader marketing campaigns and customer journey touchpoints
  • Stay ahead of industry trends, platform updates, and emerging technologies to maintain a competitive edge.
  • Use data-driven insights to guide and refine the audience segmentation strategy, ensuring precise targeting and meaningful engagement.
  • Create and manage a social testing roadmap, incorporating A/B and incrementality testing to inform data-driven optimizations and enhance performance.

What you’ll have

While this work is based more on the skills a person has than what they have done, we think a typical profile could include the following: 

  • 8+ years of experience in social media marketing, with at least 3 years in a leadership role.
  • Proven track record of managing and scaling paid and organic social media programs in B2C and B2B environments.
  • Experience leading teams and driving cross-functional collaboration.
  • Experience running performance-based paid social programs. 
  • Proven ability to measure and report on social media ROI.
  • Strong understanding of organic social first campaign development and execution. 
  • Deep knowledge of social media platforms, tools, and best practices.
  • Background in managing substantial social media marketing budgets.
  • Strong portfolio of successful social media campaigns that demonstrate creativity and measurable results.

At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for benefits, equity and a bonus. 

Hiring Compensation Range

$153,000$191,000 USD

We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Life at Udemy 

We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

  • We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.

  • Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.

  • Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.

  • We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work. 

Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. 

Our Benefits Start with U

Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our US Benefits and Ireland Benefits pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.

Information regarding data privacy is available within the Udemy Careers Privacy Notice.

Top Skills

Google Analytics
Hootsuite
Linkedin Campaign Manager
Meta Ads Manager
Sprinklr
Sprout Social

What the Team is Saying

Person1
Chris
Principal Engineer
“I love the engineering culture at Udemy. I get to work daily with highly collaborative and engaged teams with growth mindsets — what’s not to love? Love this company!“
Chris
Matt
Seth
Trey
Han
Stacee
Stephen
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The Company
Austin, TX
1,650 Employees
Hybrid Workplace
Year Founded: 2010

What We Do

At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped over 70 million learners and 16,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others.

Why Work With Us

As a learning company, we have a rich culture of curiosity. We offer employees free access to every course on the platform, as well as a $1,500 yearly stipend that can be used for educational opportunities, conferences, books, and more. We also host guest speakers and have a comprehensive and internal training curriculum. Become a lifelong learner!

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Udemy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We offer hybrid work schedules and hybrid working so our people can make work fit their unique needs.

Typical time on-site: 2 days a week
Austin, TX
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